Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Posted by: E Vazquez
Expertise:Intermediate
Verified Purchase:Yes
Love the phone and the way it responds and folds. Great buy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 23, 2025
Thanks for the love, E Vazquez! It’s always exciting to hear how much our fans enjoy the sleek design and responsive feel of the Galaxy Z Flip6. That foldable form factor does make a difference. We’re thrilled the design, performance, and features work perfectly for you! Thanks for choosing innovation with Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
2nd screen is great to not have to open phone up.
on January 1, 2025
Posted by: KayR
from Watkins Glen, NY
Verified Purchase:Yes
Great phone, this is my 2nd Z Flip upgraded from 5 to 6.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 23, 2025
Thanks for sharing your experience, KayR! It’s awesome to hear how the FlexWindow on the Galaxy Z Flip makes everyday tasks even more convenient: take a quick pic, respond to a text message, or double-check that notification that just flashed across your screen; there is no need to open the phone to stay connected. The Z Flip series keeps improving; it’s great to see you are enjoying the upgrade from 5 to 6. Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thanks for choosing innovation with Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: E Reeder
from Wylie, TX
Expertise:Expert
Verified Purchase:Yes
My All time favorite, all-in-one device, excellent picture quality, and easy to set up a group picture! Definitely brilliant device! Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 23, 2025
Howdy E Reeder,
Thanks for your glowing review! We are thrilled to hear the Galaxy Z Flip6 has become your all-time favorite. From stunning picture quality to seamless group shots, it’s a powerhouse wrapped in a compact, stylish design. If you are looking for a device that delivers both functionality and flair, the Flip6 is a must-have! Knowing we’ve made a positive impact is why we do what we do. Thank you for the encouragement. Your support means a lot to us at Samsung!
-Ty
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Thanks for your glowing review! We are thrilled to hear the Galaxy Z Flip6 has become your all-time favorite. From stunning picture quality to seamless group shots, it’s a powerhouse wrapped in a compact, stylish design. If you are looking for a device that delivers both functionality and flair, the Flip6 is a must-have! Knowing we’ve made a positive impact is why we do what we do. Thank you for the encouragement. Your support means a lot to us at Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: DaWayne
Expertise:Intermediate
Verified Purchase:Yes
So far it's been great! The wife loves it after preciously using the Flip4 for 2 years!
Response from Samsung USBy R&R, May 23, 2025
Hey DaWayne,
Thanks for sharing your experience. It’s fantastic to hear that the Flip6 is living up to expectations and then some! When a long-time Flip user makes the jump and falls in love all over again, that says a lot. With the slicker design and bigger screen, we are sure your wife is enjoying her upgraded device. The Galaxy Z Flip is definitely built to impress. It's always great to hear that our innovations are appreciated—thanks for sharing your thoughts! We appreciate you choosing Samsung.
-Ty
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Thanks for sharing your experience. It’s fantastic to hear that the Flip6 is living up to expectations and then some! When a long-time Flip user makes the jump and falls in love all over again, that says a lot. With the slicker design and bigger screen, we are sure your wife is enjoying her upgraded device. The Galaxy Z Flip is definitely built to impress. It's always great to hear that our innovations are appreciated—thanks for sharing your thoughts! We appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Buyer Beware on this Gimmick...
on January 1, 2025
Posted by: Flip6isagimmick
Expertise:Intermediate
Normally love Galaxy phones but buyer beware on this gimmick. Had the phone for a few months...found that I did not use the gimmicky features. Maybe others will but to each his own. Mine had case and screen protector. Fell out of my pocket while I was squatting...so it fell a very short distance onto tile. Screen is not cracked but phone stopped working. Main screen is non-responsive with bright green streaks around edges and through middle. Weak technology. Will not fall for this gimmick again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2025
Hi There,
We appreciate you taking the time to share your experience with your Galaxy Z Flip6 phone. We are happy you are a fan of the Galaxy devices. To provide our customers with a fresh new concept, we have included some exciting features. One of the coolest benefits of owning a Z Series device is that you are automatically enrolled in the Galaxy Z Assurance program. This program offers discounts on screen repairs and includes some complimentary items as well.
In conjuction, we have partnered with uBreakiFix to serve as an authorized repair location for Samsung device owners. You can visit one of over 600 locations across the U.S. for assistance. It's also useful to know that products sold by Samsung are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Additional information will be provided in the links below. Please take a moment to review them.
If you have any questions or need further assistance with your options, feel free to reach out to our skilled Samsung Support Team. You can contact us via phone or chat, whichever method works best for you. We look forward to helping you.
Thank you for being a valued member of the Samsung community.
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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We appreciate you taking the time to share your experience with your Galaxy Z Flip6 phone. We are happy you are a fan of the Galaxy devices. To provide our customers with a fresh new concept, we have included some exciting features. One of the coolest benefits of owning a Z Series device is that you are automatically enrolled in the Galaxy Z Assurance program. This program offers discounts on screen repairs and includes some complimentary items as well.
In conjuction, we have partnered with uBreakiFix to serve as an authorized repair location for Samsung device owners. You can visit one of over 600 locations across the U.S. for assistance. It's also useful to know that products sold by Samsung are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Additional information will be provided in the links below. Please take a moment to review them.
If you have any questions or need further assistance with your options, feel free to reach out to our skilled Samsung Support Team. You can contact us via phone or chat, whichever method works best for you. We look forward to helping you.
Thank you for being a valued member of the Samsung community.
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Cathy
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Defective inner screen goes bad and there is no touch screen it makes the phone unusable. Its junk
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 31, 2024
Hello Cathy,
Thank you for sharing your experience with the Galaxy Z Flip6. We aimed to blend classic elegance with modern technology. With enhanced durability, vibrant screens, and longer-lasting batteries, this phone is both compact and powerful.
If your inner screen has stopped working, there are options available. With every purchase of a Z series device, the phone is automatically enrolled in Galaxy Z Assurance. This benefit includes one free screen protector replacement and discounts on screen repairs. More information can be found in the link below.
Samsung offers a limited warranty for its products, covering manufacturing defects in materials and workmanship for a period of 12 months, as specified for each product. Additionally, customers can enhance their coverage with Samsung Care+, which is available for eligible devices. This service provides extended protection and additional support, ensuring peace of mind for users.
If you would like to learn more about your options, we encourage you to reach out to a member of our Samsung Support Team for further assistance. We are always here to help and look forward to hearing from you.
Thank you for being a valued member of the Samsung community.
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with the Galaxy Z Flip6. We aimed to blend classic elegance with modern technology. With enhanced durability, vibrant screens, and longer-lasting batteries, this phone is both compact and powerful.
If your inner screen has stopped working, there are options available. With every purchase of a Z series device, the phone is automatically enrolled in Galaxy Z Assurance. This benefit includes one free screen protector replacement and discounts on screen repairs. More information can be found in the link below.
Samsung offers a limited warranty for its products, covering manufacturing defects in materials and workmanship for a period of 12 months, as specified for each product. Additionally, customers can enhance their coverage with Samsung Care+, which is available for eligible devices. This service provides extended protection and additional support, ensuring peace of mind for users.
If you would like to learn more about your options, we encourage you to reach out to a member of our Samsung Support Team for further assistance. We are always here to help and look forward to hearing from you.
Thank you for being a valued member of the Samsung community.
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Purple Rain
on December 31, 2024
Posted by: Sexyblack
I have 2 line on my account,can I trade in 2 phones and get 2 lines on my account?
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z fold
on December 30, 2024
Posted by: Blackdiamond07
from Jersey city n.j.07304
Expertise:Beginner
Can i get 24 months finacing and im disabled and it can get me the tech that i really need
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US