Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Posted by: Denny Downing
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
A marvel of engineering coupled with superior ergonomic design.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R, May 16, 2025
Hey Denny Downing,
We couldn’t agree more, modern art, yes indeed! The Galaxy Z Flip6 is where sleek design meets smart engineering, and it’s exciting to see it being appreciated just as intended. From its foldable form factor to power performance, it’s built to stand out in every way. Thank you for choosing Samsung! We love hearing success stories like yours.
-Ty
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We couldn’t agree more, modern art, yes indeed! The Galaxy Z Flip6 is where sleek design meets smart engineering, and it’s exciting to see it being appreciated just as intended. From its foldable form factor to power performance, it’s built to stand out in every way. Thank you for choosing Samsung! We love hearing success stories like yours.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Wireless chargers do not work with the case on the
on February 8, 2025
Posted by: ArmyAviation
from Atlanta GA
Expertise:Intermediate
I have tried 3 different Magsafe cases and all 3 fail to work with wireless charging with a Magsafe charger and 2 standard wireless chargers. At this point I have concluded that the wireless charging in the phone is too weak. All 3 cases stated it worked with all wireless chargers. Had I known this was an issue I would have gone with a different phone. But now I am stuck with this. As far as other features this phone is pretty good. but I cannot give it a 5 star sense i cannot used the wireless charger at all. I should have gone with the z6 fold, but I am retired, and the budget just did not allow for it.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, February 8, 2025
Thank you for sharing your experience with the Galaxy Z Flip6. We’re glad to see that you enjoy many of its features, and we understand your frustration with wireless charging. To enhance compatibility with Qi wireless charging, we recommend ensuring there are no stickers or obstructions around the area where your case meets the charger, as even a small obstruction can disrupt the connection. Proper alignment on the charging pad is essential, as misalignment can prevent successful charging. Additionally, please check your case’s compatibility with wireless charging, as not all cases may work perfectly. If you are still experiencing challenges, we encourage you to reach out to us at Samsung Support. Your satisfaction is important to us, and we appreciate your loyalty as a Samsung user. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Wish It Would Work
on February 7, 2025
Posted by: Gumborox
from Boise, ID
Expertise:Intermediate
I bought this phone when it came out, and I have had nothing but issues with it. In November my screen stopped responding and wouldn't fully turn on when I opened it from its closed position. I sent it in to get it fixed and am now having the same issue not even 2 months later. Samsung Care + won't even help due to it being a manufacturer's warranty issue. This is a total waste of money. Buy something different that actually works.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 8, 2025
Hey Gumborox! Thank you for sharing your experience with the Galaxy Z Flip6. We appreciate your feedback and understand the importance of having a device that functions as intended. The Galaxy Z Flip6 is designed to provide a seamless and innovative user experience. We would love to assist you further with this. Please reach out to us at Samsung Support, and our dedicated team will gather additional information to help ensure your experience with the Galaxy Z Flip6 meets your expectations. Your satisfaction is important to us, and we’re here to support you! We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Zano
from Florida
Expertise:Expert
Verified Purchase:Yes
Great love your credit program loyal customer for 15 years and counting... Flip 6 is amazing galaxy watch ultra best yet.. Can't wait to see what comes in the future
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 14, 2025
Hello Zano,
Your feedback truly brightened our day! The Galaxy Z Flip6 was designed with everyday convenience and innovative features and clearly delivers on those promises. Are you considering getting one? Now is the perfect time! Thank you for sharing your review. We appreciate your choice of innovation with Samsung!
-Ty
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Your feedback truly brightened our day! The Galaxy Z Flip6 was designed with everyday convenience and innovative features and clearly delivers on those promises. Are you considering getting one? Now is the perfect time! Thank you for sharing your review. We appreciate your choice of innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Steph
from Washington
Expertise:Expert
Verified Purchase:Yes
I love this phone but I feel like the camera could be a little better especially in low lighting but other than that I love it! It hasn't given me any problems!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 30, 2025
Hola Stephanie,
It’s wonderful to hear that you’re enjoying your Galaxy Z Flip6! The 50MP camera mode allows you to capture more details in your photos. With features like Intelligent Optimization, the device uses AI to analyze and adjust different aspects of your images so you can experiment and find the best settings for your needs. The night mode can also be adjusted to help you capture your best moments in low-light conditions. The FlexCam feature on the device’s cover is perfect for taking group photos, selfies, and videos. If you’d like to learn more about the FlexCam and explore the camera settings on your Galaxy Z Flip6, check out the article “Use the Galaxy Z Flip6 FlexCam and Other Camera Features.” Thank you for your review. We hope you continue to take great photos with your Galaxy Z Flip6. Thanks for choosing innovation with Samsung!
Use the Galaxy Z Flip6 FlexCam and other camera features
https://www.samsung.com/us/support/answer/ANS10003464/
-Ty
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It’s wonderful to hear that you’re enjoying your Galaxy Z Flip6! The 50MP camera mode allows you to capture more details in your photos. With features like Intelligent Optimization, the device uses AI to analyze and adjust different aspects of your images so you can experiment and find the best settings for your needs. The night mode can also be adjusted to help you capture your best moments in low-light conditions. The FlexCam feature on the device’s cover is perfect for taking group photos, selfies, and videos. If you’d like to learn more about the FlexCam and explore the camera settings on your Galaxy Z Flip6, check out the article “Use the Galaxy Z Flip6 FlexCam and Other Camera Features.” Thank you for your review. We hope you continue to take great photos with your Galaxy Z Flip6. Thanks for choosing innovation with Samsung!
Use the Galaxy Z Flip6 FlexCam and other camera features
https://www.samsung.com/us/support/answer/ANS10003464/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Miguel
from Florida
Expertise:Expert
Verified Purchase:Yes
I love it, good phone, difreretn and stylish i would buy again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 14, 2025
Hey there Miguel,
What a great review! It’s clear the Galaxy Z Flip6 is living up to the hype! It’s great you made the right choice to go with the Galaxy Z Flip6! We hope you are enjoying the compact design and are utilizing all the features. The Galaxy AI takes this device just right over the top. Here is to getting to know all there is to discover. Thanks for choosing innovation with Samsung!
-Ty
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What a great review! It’s clear the Galaxy Z Flip6 is living up to the hype! It’s great you made the right choice to go with the Galaxy Z Flip6! We hope you are enjoying the compact design and are utilizing all the features. The Galaxy AI takes this device just right over the top. Here is to getting to know all there is to discover. Thanks for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I cant wait to exsplore all the new features
on February 7, 2025
Posted by: Jo jo
I love my z flip 4 so im sure this one will even be better
Response from Samsung USBy R&R, May 13, 2025
What’s up Jo jo,
We're so glad you're enjoying the Galaxy Z Flip6! Feedback from our community helps others find what they need. The features that enhance your daily adventures and the endless possibilities with the Galaxy Z Flip6 are remarkable. Its convenience allows you to slide it into your pocket and go easily. Its durability is impressive, capable of withstanding up to 200,000 folds. We can't wait for you to discover everything you can do with your Galaxy Z Flip6. Thank you for your glowing review, and we appreciate you choosing Samsung!
-Ty
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We're so glad you're enjoying the Galaxy Z Flip6! Feedback from our community helps others find what they need. The features that enhance your daily adventures and the endless possibilities with the Galaxy Z Flip6 are remarkable. Its convenience allows you to slide it into your pocket and go easily. Its durability is impressive, capable of withstanding up to 200,000 folds. We can't wait for you to discover everything you can do with your Galaxy Z Flip6. Thank you for your glowing review, and we appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: peter
Verified Purchase:Yes
great phone with improved UI and AI support compared with my previous flip3 model.
Response from Samsung USBy R&R, May 13, 2025
Hi peter,
Thank you for sharing your experience! We’re thrilled to hear you’re enjoying your Galaxy Z Flip6. It’s designed to deliver precisely the performance and reliability you’re describing. Your transition to the Galaxy Z Flip6 has to feel like a massive upgrade. With a much better camera quality and updated operating system with the One UI 6.1.1, the 12GB RAM is a significant improvement. It is an elevation, and we hope you enjoy and love all the features, especially all you can do with the Galaxy AI. We appreciate your review! Thank you for choosing innovation with Samsung.
-Ty
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Thank you for sharing your experience! We’re thrilled to hear you’re enjoying your Galaxy Z Flip6. It’s designed to deliver precisely the performance and reliability you’re describing. Your transition to the Galaxy Z Flip6 has to feel like a massive upgrade. With a much better camera quality and updated operating system with the One UI 6.1.1, the 12GB RAM is a significant improvement. It is an elevation, and we hope you enjoy and love all the features, especially all you can do with the Galaxy AI. We appreciate your review! Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US