Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
4
Product is more durable than meets the eye.
on February 9, 2025
Posted by: Mister
[This review was collected as part of a promotion.] It's very sturdy considering the phone being a flip. It is overall just a good feeling experience when using it. It's really a one of a kind device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fun and durable
on February 9, 2025
Posted by: Kaybe66
[This review was collected as part of a promotion.] Love my phone! I've had it for 4 months and really enjoy the look and feel. People are fascinated whenever the see it.
It is really durable. I've dropped it multiple times with no issues.
I am looking forward to seamless actions across apps when it becomes available for this phone.
It is really durable. I've dropped it multiple times with no issues.
I am looking forward to seamless actions across apps when it becomes available for this phone.
Value
5
Response from Samsung USBy R&R, May 16, 2025
Hello from all of us Kaybee66,
Thanks for sharing your experience! It’s great to hear how much you are enjoying the Galaxy Z Flip6; especially its unique style and durability. This device is designed to turn heads and stand up to daily use, and we are glad to hear it’s doing just that. Keep an eye out for features and updates as they roll out; there’s always more to explore with Galaxy. We're thrilled the design, performance, and features are working perfectly for you! Thanks for choosing innovation with Samsung!
-Ty
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Thanks for sharing your experience! It’s great to hear how much you are enjoying the Galaxy Z Flip6; especially its unique style and durability. This device is designed to turn heads and stand up to daily use, and we are glad to hear it’s doing just that. Keep an eye out for features and updates as they roll out; there’s always more to explore with Galaxy. We're thrilled the design, performance, and features are working perfectly for you! Thanks for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Terrible battery life
on February 9, 2025
Posted by: Nyc6gal
[This review was collected as part of a promotion.] I have owned all the Galaxy Z Flip devices and I must say the Z Flip 6 is by far the worst when it comes to battery life. The phone battery doesn't last a full day. Video calls, regular calls and video streaming drains the battery drastically. I would not recommend this phone.
Value
3
Response from Samsung USBy R&R, February 12, 2025
Hello Nyc6gal,
Thank you for sharing your experience with your Galaxy Z Flip6 and its battery. Equipped with a 5000mAh battery, the Z Flip6 boasts one of the best batteries available in a mobile phone. One of the most effective features of your phone is the Device Care option in the settings. To check what might be affecting your battery life, go to ‘Battery and Device Care’ in the ‘Settings’ menu and tap the chart icon in the top right corner. This will help you identify any apps that may be causing a lot of battery usage, including errors and high background battery usage. Background applications can sometimes run continuously, draining your battery. Additionally, activities like video calling and streaming can significantly impact battery life since they require considerable processing power and network resources. If possible, consider performing these tasks while your phone is plugged in, as this can greatly improve its performance. For more information on optimizing your device, please refer to the links provided below. We are here to help! If you have any questions, feel free to reach out to our Samsung Support Team for more tips and tricks on preserving your device’s battery. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Battery Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Thank you for sharing your experience with your Galaxy Z Flip6 and its battery. Equipped with a 5000mAh battery, the Z Flip6 boasts one of the best batteries available in a mobile phone. One of the most effective features of your phone is the Device Care option in the settings. To check what might be affecting your battery life, go to ‘Battery and Device Care’ in the ‘Settings’ menu and tap the chart icon in the top right corner. This will help you identify any apps that may be causing a lot of battery usage, including errors and high background battery usage. Background applications can sometimes run continuously, draining your battery. Additionally, activities like video calling and streaming can significantly impact battery life since they require considerable processing power and network resources. If possible, consider performing these tasks while your phone is plugged in, as this can greatly improve its performance. For more information on optimizing your device, please refer to the links provided below. We are here to help! If you have any questions, feel free to reach out to our Samsung Support Team for more tips and tricks on preserving your device’s battery. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Battery Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
The AI is handsome
on February 9, 2025
Posted by: Clap26
[This review was collected as part of a promotion.] Help easily and assist during the use. Everything works perfectly and smoothly
Value
5
Response from Samsung USBy R&R, May 15, 2025
Hola Clap26,
We’re excited to hear how the Galaxy Z Flip6 is fitting into your daily routine! It’s a favorite among many users, and it’s easy to see why. The Galaxy AI enhances the user experience, allowing this device to truly stand out. With improved photo capabilities and features that keep you updated, you can accomplish more than ever with your Galaxy Z Flip6. Your review helps others feel confident in choosing a quality device. We appreciate your feedback, and thank you for choosing innovation with Samsung!
-Ty
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We’re excited to hear how the Galaxy Z Flip6 is fitting into your daily routine! It’s a favorite among many users, and it’s easy to see why. The Galaxy AI enhances the user experience, allowing this device to truly stand out. With improved photo capabilities and features that keep you updated, you can accomplish more than ever with your Galaxy Z Flip6. Your review helps others feel confident in choosing a quality device. We appreciate your feedback, and thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Little improvement but worth it
on February 8, 2025
Posted by: Penoy168
[This review was collected as part of a promotion.] Love the upgraded ram which made it ran smoother than flip5. Photo capacity is a plus. Still love the compact design and a big fan of flip phone since the 90's.
Value
5
Response from Samsung USBy R&R, May 16, 2025
Hey there Penoy168,
Thanks for sharing your thoughts. The Galaxy Z Flip6 captures modern performance’s essence with a nostalgic twist. We are thrilled to hear the upgraded RAM and photo capabilities hit the mark for you. There’s something timeless about the flip phone experience, and this device will bring it into the future with powerful enhancements. Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thank you for choosing innovation with Samsung.
-Ty
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Thanks for sharing your thoughts. The Galaxy Z Flip6 captures modern performance’s essence with a nostalgic twist. We are thrilled to hear the upgraded RAM and photo capabilities hit the mark for you. There’s something timeless about the flip phone experience, and this device will bring it into the future with powerful enhancements. Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It has been very durable and is my favorite phone!
on February 8, 2025
Posted by: CoreyIsOdd
[This review was collected as part of a promotion.] The Zflip is smooth! It is fast reliable and durable. Yet compact, by far the best phone I have owned.
Value
5
Response from Samsung USBy R&R, May 15, 2025
Good day CoreyIsOdd,
Thank you for your honest review! The Galaxy Z Flip6 boasts standout features such as a customizable FlexWindow and a sleek, compact design, setting a new standard in the market. We appreciate your involvement in our community of tech enthusiasts and are thrilled that this product is a perfect fit for you. Your support for Samsung means a lot to us!
-Ty
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Thank you for your honest review! The Galaxy Z Flip6 boasts standout features such as a customizable FlexWindow and a sleek, compact design, setting a new standard in the market. We appreciate your involvement in our community of tech enthusiasts and are thrilled that this product is a perfect fit for you. Your support for Samsung means a lot to us!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Seamless upgrades!
on February 8, 2025
Posted by: Beccavs
[This review was collected as part of a promotion.] They fixed many of the features and glitches I didn't like with my zflip4! Much better camera!
Value
5
Response from Samsung USBy R&R Team, February 8, 2025
Thank you for your feedback on the Galaxy Z Flip6, Beccavs! We’re thrilled to hear you’re enjoying the upgraded features. Our new 50MP wide rear camera captures stunning detail and vibrant portraits, thanks to the ProVisual Engine. If you’re looking to maximize your photography experience, don’t forget about the various camera modes available, such as Night Mode for low-light situations and Portrait Mode for those beautiful shots of your friends. We’re glad to have you as part of the Samsung family and look forward to hearing more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on February 8, 2025
Posted by: Charlie51n
[This review was collected as part of a promotion.] The camera lens and function are great, clear sound and picture for video recording, easy to capture just use palm, and many more useful tools.
Value
5
Response from Samsung USBy R&R, May 15, 2025
Hi Charlie51n,
Thanks for highlighting the most powerful camera now with AI—it’s just one of the many ways the Galaxy Z Flip6 is designed to fit seamlessly into your life. The power of Samsung innovation is better when shared—thank you for your feedback! We appreciate your trust in Samsung!
-Ty
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Thanks for highlighting the most powerful camera now with AI—it’s just one of the many ways the Galaxy Z Flip6 is designed to fit seamlessly into your life. The power of Samsung innovation is better when shared—thank you for your feedback! We appreciate your trust in Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US