Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
3
Z-Flip6 Review
on February 11, 2025
Posted by: Juice96
[This review was collected as part of a promotion.] I love the overall size and look of the Z-Flip 6, it is exactly what I imagined. Durability is a significant improvement over the Z Flip 5 I had previously.
Value
3
Response from Samsung USBy R&R, February 13, 2025
Hello Juice96,
It's always a pleasure to find a device that exceeds your expectations. The Galaxy Z Flip6 offers impressive durability along with a powerful performance, all within a compact design. Did you know you can send messages directly from your Flex Window? You'll never feel out of touch with your Galaxy Z Flip6. For more tips and tricks about your device, please check out the linked below. We appreciate your feedback and thank you for being a loyal Samsung customer!
-Ty
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Samsung Support
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Samsung Community
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It's always a pleasure to find a device that exceeds your expectations. The Galaxy Z Flip6 offers impressive durability along with a powerful performance, all within a compact design. Did you know you can send messages directly from your Flex Window? You'll never feel out of touch with your Galaxy Z Flip6. For more tips and tricks about your device, please check out the linked below. We appreciate your feedback and thank you for being a loyal Samsung customer!
-Ty
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Flip phone
on February 11, 2025
Posted by: Bone99
[This review was collected as part of a promotion.] Only reason I would give this 5 stars is sometimes I have phantom presses on the screen. It registers like it is being pressed in one spot yet I am touching another. While typing this it has randomly moved the cursor twice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on February 11, 2025
Posted by: Joejoe
[This review was collected as part of a promotion.] **Samsung Galaxy Z Flip 6 Review: A Refined Flip Phone with Room for Improvement**
The Samsung Galaxy Z Flip 6 is the latest iteration of Samsung’s iconic foldable flip phone, and it continues to push the boundaries of what a compact, foldable device can do. While it doesn’t reinvent the wheel, it refines the formula with meaningful upgrades that make it a compelling option for those who value portability and style. However, it’s not without its flaws, and the high price tag may leave some wondering if it’s worth the investment.
---
### **Design and Build: Sleek, Stylish, but Still Fragile**
The Z Flip 6 retains the sleek, clamshell design that made its predecessors so appealing. It’s compact, lightweight, and fits comfortably in your pocket when folded, making it a standout in a world of oversized smartphones. The hinge feels sturdy, and the phone opens and closes with a satisfying snap. Samsung has also introduced new color options, including some bold, vibrant choices that cater to fashion-conscious users.
However, the fragility of the foldable display remains a concern. While Samsung claims the Ultra-Thin Glass (UTG) is more durable than ever, it’s still prone to scratches and dents. The crease in the middle of the display is less noticeable than before, but it’s still there, and it can be distracting when viewing content at certain angles. If you’re someone who’s rough with your devices, this might not be the phone for you.
---
### **Display: Bright and Vibrant, b
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely Amazing
on February 11, 2025
Posted by: KunalB
[This review was collected as part of a promotion.] Streaming & Movies: I'd take advantage of the large, high-quality AMOLED displays (like those on the Galaxy Z Flip) to watch movies and shows in stunning detail. The crisp, vibrant colors would make for a great viewing experience.
Gaming: With the powerful processors, like the Snapdragon 8 Gen 3 in devices such as the Galaxy Z Flip 6, gaming would be smooth and immersive. I'd probably play mobile games with high graphics settings without any issues.
Sports: I’d follow live sports events, check stats, or even use fitness tracking apps to monitor my own performance. Samsung’s integration with Samsung Health and other sports tracking features would come in handy for keeping up with workouts or sports data.
Work/School: For work or school, I’d likely use apps like Google Docs, Microsoft Office, and note-taking tools. The multitasking features, especially with Samsung’s multitasking mode and big screen, would be perfect for managing multiple tasks at once.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the flip
on February 11, 2025
Posted by: BuckeyeInMd
[This review was collected as part of a promotion.] This is my 3rd one but the screen is already messed up. There is a white line through the center (at the fold) and a dark spot on the right side of the screen. Aside from that I love this phone.
Value
3
Response from Samsung USBy R&R, February 12, 2025
Hello BuckeyeInMd,
We thank you for reaching out and sharing your feedback on your Galaxy Z Flip6. First and foremost, we want to express our sincere appreciation for your loyalty. It’s great you have found a device that fits you and has what you desire in a device. One of the coolest features of owning a Z Series device is automatically enrolling in the Galaxy Z Assurance promotion. More information will be linked below with details. Benefits include one free screen repair replacement and discounts on screen repairs. Keep the love for the series going; please feel free to reach out to one of the skilled members of our Samsung Support Team to learn more. We thank you for reaching out and choosing Samsung!
-Ty
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We thank you for reaching out and sharing your feedback on your Galaxy Z Flip6. First and foremost, we want to express our sincere appreciation for your loyalty. It’s great you have found a device that fits you and has what you desire in a device. One of the coolest features of owning a Z Series device is automatically enrolling in the Galaxy Z Assurance promotion. More information will be linked below with details. Benefits include one free screen repair replacement and discounts on screen repairs. Keep the love for the series going; please feel free to reach out to one of the skilled members of our Samsung Support Team to learn more. We thank you for reaching out and choosing Samsung!
-Ty
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My new favorite phone
on February 11, 2025
Posted by: Catcatholic
[This review was collected as part of a promotion.] I love my phone, I like that you don't need things in order to hold it up. It's the main reason why I bought it. Also, so that I can limit my screen time by folding it so that I'm limited to the front screen. All the things that usually complained about for the device are preventable, just wipe it down once a week and try not to drop it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Everything is slower
on February 11, 2025
Posted by: Jay688
[This review was collected as part of a promotion.] I had a flip z4, then upgraded to flip z6. For some reason, the phone itself has been a lot slower than mt flip z 4 that u had for 2 years before upgrading. Went to Samsung care unit for help a few times and apparently this is something a lot of people are experiencing. Was not able to fix the issue.
Value
3
Response from Samsung USBy R&R, February 12, 2025
Hello Jay688,
We always love to hear from our loyal Samsung customers and we thank you for sharing your insight with your upgraded device, Galaxy Z Flip6. With the updated device, you are definitely getting a more powerful process. Moving from the Snapdragon® 8+ Gen 1 Mobile Platform to the Snapdragon® 8 Gen 3 Mobile Platform for Galaxy, the performance has been enhanced. Supports high memory bandwidth, sustainability has increased with the Z Flip6. We recommend that you take an active role in optimizing your device for better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Also, if your device is getting glitchy and slow, you can clean up your device's memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. More information on how to keep your device from slowing down will be linked in an article down below. We hope you can find a method that allows your phone to have the feel you desire. We thank you for reaching out and we thank you for choosing Samsung!
-Ty
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We always love to hear from our loyal Samsung customers and we thank you for sharing your insight with your upgraded device, Galaxy Z Flip6. With the updated device, you are definitely getting a more powerful process. Moving from the Snapdragon® 8+ Gen 1 Mobile Platform to the Snapdragon® 8 Gen 3 Mobile Platform for Galaxy, the performance has been enhanced. Supports high memory bandwidth, sustainability has increased with the Z Flip6. We recommend that you take an active role in optimizing your device for better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Also, if your device is getting glitchy and slow, you can clean up your device's memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. More information on how to keep your device from slowing down will be linked in an article down below. We hope you can find a method that allows your phone to have the feel you desire. We thank you for reaching out and we thank you for choosing Samsung!
-Ty
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So impressed my zflip6!!
on February 11, 2025
Posted by: Mommamae
[This review was collected as part of a promotion.] I went from a basic android to the Samsung galaxy zflip6 and I am absolutely floored at all of the amazing features it has! Stunning and vibrant photo quality with so many editing options, seamless actions across apps, long battery life, and the highly durable folding screen. I am a working home and full time student and I can stay on top of everything and connected always paired with my galaxy watch 7! Thumbs up, 5 stars, 10/10 recommend!
Value
5
Written by a customer while visiting Samsung US