Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
5
My phone is so compact
on February 11, 2025
Posted by: Steward
[This review was collected as part of a promotion.] I love the fact that i don't have to open my phone to answer it. It feels like something from Star Trek! I can easily put it in my purse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Flip Phone with Smart Features
on February 11, 2025
Posted by: ZFlippyZFish
[This review was collected as part of a promotion.] This phone does so many things you never thought you could live without. The integrated AI (Gemini) that works with the back screen is AMAZING!!! Instantly set yourself or others up to take the perfect photo and then just push your palm near the screen and the photo automatically sets a countdown for a photo to be taken.
The battery life is a step up from the Z5 Flip. I can usually get about 18 hours before the battery is at 10% with typical usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The foldability for pocket carry is key.
on February 11, 2025
Posted by: AnimeDad
[This review was collected as part of a promotion.] I love pulling it out, flipping it open and having a full size flagship quality device in my hands. Typing out this review, I see no seam. I refuse to use cases on any device I own. I have not worried one bit, because build quality is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWSUM UPGRADE
on February 11, 2025
Posted by: Whitetrashdaddy
[This review was collected as part of a promotion.] I started with the flip 3 then I upgraded to the 6. The 6 is great with improved battery life. The wider front screen and the new AI system it's like I have a personal photographer. IT plays all my games great and the service is outstanding. Seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screens freezes even in your pocket
on February 11, 2025
Posted by: GARBAGE
from Wyoming
Expertise:Expert
Bought 3 months ago went outside shoveled some snow phone got cold opened it and the screen slowly faded to black. GARBAGE BUYER BEWARE NOT A GOOD PHONE FOR ANY KIND OF COLD WEATHER.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 19, 2025
Hi There,
Thank you for taking the time to share your experience with your Galaxy Z Flip6 device. It can be frustrating to complete a task only to look down and see your screen fade to black. If this is happening, we have some resources that may help you. First, please ensure you stay warm. If your screen is not functioning, it's important to know that Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period. Additionally, you have the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. The Galaxy Z Assurance program, which offers benefits such as one free screen protector replacement and discounts on screen repairs, is included with your purchase. Furthermore, we have partnered with uBreakiFix as an authorized repair location where you can take your device for repairs. We understand that all this information can be overwhelming, and you may have questions. Our skilled Samsung Support Team is here to assist you and discuss your options in detail. For your convenience, all of this information will be linked below so you can learn more about your choices. Thank you once again for reaching out, and we appreciate you being a part of the Samsung community!
-Ty
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy Z Flip6 device. It can be frustrating to complete a task only to look down and see your screen fade to black. If this is happening, we have some resources that may help you. First, please ensure you stay warm. If your screen is not functioning, it's important to know that Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period. Additionally, you have the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. The Galaxy Z Assurance program, which offers benefits such as one free screen protector replacement and discounts on screen repairs, is included with your purchase. Furthermore, we have partnered with uBreakiFix as an authorized repair location where you can take your device for repairs. We understand that all this information can be overwhelming, and you may have questions. Our skilled Samsung Support Team is here to assist you and discuss your options in detail. For your convenience, all of this information will be linked below so you can learn more about your choices. Thank you once again for reaching out, and we appreciate you being a part of the Samsung community!
-Ty
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Way better than Z5.
on February 11, 2025
Posted by: Ragnar
[This review was collected as part of a promotion.] Everything is improved and I mean everything. From the design to final product everything feels and respond way better than previous Z5. The new screen and the new improved hinge makes a lot of difference. Lightning fast through the apps. Seamless actions across apps, not to mention Now Brief or Audio Eraser.Very happy and pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Got to test the Z Flip
on February 11, 2025
Posted by: Hakeem1070
[This review was collected as part of a promotion.] The notification and ganeay actionon the outside when closed is impeccable and very helpful given tye screen is no longer available when you close the phone. Very smooth running software.
Value
3
Response from Samsung USBy R&R, February 19, 2025
Hi Hakeem1070,
Thank you for sharing your experience with the Galaxy Z Flip6! It’s great to hear that you’re enjoy the convenience of the cover screen notifications and the smooth-running software. The innovative design of the Z Flip6 truly enhances multitasking and makes staying connected effortless. We thank you for your feedback. We value you as a part of the Samsung team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6! It’s great to hear that you’re enjoy the convenience of the cover screen notifications and the smooth-running software. The innovative design of the Z Flip6 truly enhances multitasking and makes staying connected effortless. We thank you for your feedback. We value you as a part of the Samsung team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features and is good
on February 11, 2025
Posted by: Tv5678mah
[This review was collected as part of a promotion.] I like the back screen on the phone, its a good feature to have, if you dont want your phone open all the time. The camera is pretty good for the most part. Its a easy and great phone to have.
Value
4
Written by a customer while visiting Samsung US