Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Posted by: SHEP
from California
Expertise:Intermediate
Verified Purchase:Yes
So far so good. Love this phone. Love the versatility and foldability! The front screen allowing me access to all my favorite people, places and music is awesome. Battery has help up nice, all day + while playing music, using maps and social media surfing. Its definitely a show stopper when others see it. Wireless charging is icing on a beautiful cake! Love it enough to know the Galaxy watch is my next purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen unresponsive even after changing display.
on February 27, 2025
Posted by: samFan4Ever
[This review was collected as part of a promotion.] Although the features are awesome, the display is bugging me. It is unresponsive again after replacement.
Value
1
Response from Samsung USBy R&R, March 3, 2025
Hi samFan4Ever,
Thank you for sharing your experience with us on your Galaxy Z Flip6. We are so happy you enjoy all the features of your Z Flip6 device. The Galaxy AI takes the device to the next level. Capturing breathtaking photos and being able to do all the things you could think of on your phone. When you notice your phone screen is unresponsive, is it after a specific activity? Restarting your phone can help. Also, if you have a screen protector on your device, it can also cause interference. If the Touch sensitivity setting is turned on with no protective film, the touchscreen may respond too sensitively and malfunction. To turn off the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch Sensitivity to turn it off. However, it is good to know that if you have further questions, your device has the Galaxy Z Assurance program to back it up. This feature comes with your device, providing one free screen protector replacement and discounts on screen repairs if needed. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung devices. You can take your phone in to be looked at if needed. If you have any questions or want to discuss options, please get in touch with our Samsung Support Team to investigate further. We thank you for your review. We’re here to help—thank you for choosing Samsung! -Ty
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us on your Galaxy Z Flip6. We are so happy you enjoy all the features of your Z Flip6 device. The Galaxy AI takes the device to the next level. Capturing breathtaking photos and being able to do all the things you could think of on your phone. When you notice your phone screen is unresponsive, is it after a specific activity? Restarting your phone can help. Also, if you have a screen protector on your device, it can also cause interference. If the Touch sensitivity setting is turned on with no protective film, the touchscreen may respond too sensitively and malfunction. To turn off the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch Sensitivity to turn it off. However, it is good to know that if you have further questions, your device has the Galaxy Z Assurance program to back it up. This feature comes with your device, providing one free screen protector replacement and discounts on screen repairs if needed. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung devices. You can take your phone in to be looked at if needed. If you have any questions or want to discuss options, please get in touch with our Samsung Support Team to investigate further. We thank you for your review. We’re here to help—thank you for choosing Samsung! -Ty
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The flip 6
on February 27, 2025
Posted by: TheReviewer
[This review was collected as part of a promotion.] The flip 6 has a great camera and slim profile when compared to the the prior Galaxy flip generations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade
on February 26, 2025
Posted by: Smasnugfan
[This review was collected as part of a promotion.] I had the z flip 3 for a really long time used it for years when I heard about the z flip 6 I was not sure but when I watched a review I was instantly sold after buying it I was amazed by how much they have done to the phone all of the features are way more improved and this device can handle all apps you can give it and the new chip handles it like a champ and the battery life on this phone is crazy I can get through a day with over half left even if I use it for the full day almost non stop it has never gotten low lowest I've ever gotten was 25% after two plane rides! I would recommend this product to anyone looking for a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just live my zflip
on February 26, 2025
Posted by: Lftrdr
[This review was collected as part of a promotion.] I absolutely love my zflip I didnt think I would Like it and I was right cause I don't like it I love it. I had to use a regular screen android and that is when I figured out I loved my zflip. So convenient fits right in pocket. I like that no one I know has one so can't grab my phone by mistake.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I have been happy with the features on the phone.
on February 26, 2025
Posted by: Camaro1369
[This review was collected as part of a promotion.] I was happy with the seamless actions between the apps. It help to make a smooth transition from my old phone to the new phone. Very easy to navigate. I travel a lot for work and like the built-in translation feature. This helps to communicate with the many foreign customers I deal with. It has a nice screen for watching movies and playing games.
Value
3
Response from Samsung USBy R&R, March 4, 2025
Hey Camaro1369,
We are so happy to learn you are enjoying your Galaxy Z Flip6. Were you able to utilize the smart switch when changing your device? Our goal is to make that process to be as easy as possible. With Galaxy AI, you can do so much with translating; live translations are the game changer. We hope you continue to take advantage of the biggest Z Flip battery and the Snapdragon 8 Gen 3 for the Galaxy! You can play your games and stream your favorite shows all day long. We thank you for reaching out. We appreciate your trust in Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are so happy to learn you are enjoying your Galaxy Z Flip6. Were you able to utilize the smart switch when changing your device? Our goal is to make that process to be as easy as possible. With Galaxy AI, you can do so much with translating; live translations are the game changer. We hope you continue to take advantage of the biggest Z Flip battery and the Snapdragon 8 Gen 3 for the Galaxy! You can play your games and stream your favorite shows all day long. We thank you for reaching out. We appreciate your trust in Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
You can do everything from the front screen
on February 26, 2025
Posted by: Samsungqueen
[This review was collected as part of a promotion.] It's small and compact but also opens to a regular device. I love photo editing and eraser. It's convenient and practical and does everything the other devices does. It makes and receives calls and texts from the front screen and even takes photos from front screen I was skeptical at first but now that I've had it a few months I'm not sure I'd ever go back to a regular device it's truly a great phone thank you Samsung for another great device!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm so happy I upgraded to Z6!!
on February 26, 2025
Posted by: LilacTx
[This review was collected as part of a promotion.] I had the Z3 flip and if broke tragically after 3 years of joy. I loved the ability to hang up in style by closing my phone in someones face with such sass so there is no way I could get a different type of phone. There are so many similar phones now compared to when I first went with the flip model but Samsung Z6 won my heart yet again with the seamless action across apps. I absolutely love the dual screen since I can ignore calls without opening my phone. I get compliments everywhere I go on how cute my phone is. I am greatful there is so many stylish accessories available for Z6. This is the happiest I've ever been with any phone purchase. I love matching my case with my outfits. And adore the cute pouch wallet cases that are available. A long battery use and great quality is what you can expect. Zflip for life! Samsung please and seriously don't ever stop making these.
Value
5
Written by a customer while visiting Samsung US