Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.7
(3,186 Reviews)
Rating breakdown 3,186 reviews
5 Stars
2,472
4 Stars
503
3 Stars
102
2 Stars
39
1 Star
70
90%of customers recommend this product.
(
447 out of
499)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
1
Non functional when connected to vehicle Bluetooth
on April 4, 2025
Posted by: Rick
Most problematic phone I've ever owned. For being a phone that is supposed to allow multi tasking, it won't allow me to open an app while it's connected to my vehicle's bluetooth without it powering off. Upon powering back on it will power down again over & over. The phone won't stay powered on until it's disconnected from the vehicle.
Response from Samsung USBy R&R, April 7, 2025
Hi Rick,
Thank you for sharing your experience on the Galaxy Z Flip6. Being able to connect your device to your vehicle is typically a smooth process. To enhance your experience with the device, here are a few steps you can try:
Unpair and Re-pair: Navigate to your Bluetooth settings, unpair your vehicle, and turn off Bluetooth on both your phone and vehicle. Turn them back on and re-pair the device by selecting your vehicle from the list of available devices.
Clear App Cache and Data: Go to Settings > Apps > Android Auto > Storage and clear the cache and data. Once done, reconnect your phone to Android Auto.
Check Bluetooth Interference: Temporarily disable any other Bluetooth features on your phone to ensure they aren’t interfering with the connection.
Reset Network Settings: As a final step, you can reset your phone’s network settings. Head to Reset Wi-Fi and Bluetooth settings, and then tap Reset settings. Follow the prompts to complete the reset.
These steps can help address connectivity challenges when linking your phone to your vehicle via Bluetooth. Find out additional troubleshooting steps by checking out the article linked below “Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet”. If you have further questions or need additional assistance, feel free to reach out to our Samsung Support Team. We’re here to help you make the most of your Galaxy Z Flip6. Thank you for choosing Samsung!
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/#:~:text=Reset%20your%20network%20settings.,Wi%2DFi%20and%20Bluetooth%20connections.
Connect your Galaxy phone or tablet to a car
https://www.samsung.com/us/support/answer/ANS10002837/#:~:text=For%20hands%2Dfree%20driving%2C%20you%20can%20download%20the,and%20use%20your%20smart%20devices%20as%20well.&text=You%20can%20connect%20your%20Galaxy%20phone%20to,AUX%20cables%2C%20or%20the%20Android%20Auto%20app.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience on the Galaxy Z Flip6. Being able to connect your device to your vehicle is typically a smooth process. To enhance your experience with the device, here are a few steps you can try:
Unpair and Re-pair: Navigate to your Bluetooth settings, unpair your vehicle, and turn off Bluetooth on both your phone and vehicle. Turn them back on and re-pair the device by selecting your vehicle from the list of available devices.
Clear App Cache and Data: Go to Settings > Apps > Android Auto > Storage and clear the cache and data. Once done, reconnect your phone to Android Auto.
Check Bluetooth Interference: Temporarily disable any other Bluetooth features on your phone to ensure they aren’t interfering with the connection.
Reset Network Settings: As a final step, you can reset your phone’s network settings. Head to Reset Wi-Fi and Bluetooth settings, and then tap Reset settings. Follow the prompts to complete the reset.
These steps can help address connectivity challenges when linking your phone to your vehicle via Bluetooth. Find out additional troubleshooting steps by checking out the article linked below “Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet”. If you have further questions or need additional assistance, feel free to reach out to our Samsung Support Team. We’re here to help you make the most of your Galaxy Z Flip6. Thank you for choosing Samsung!
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/#:~:text=Reset%20your%20network%20settings.,Wi%2DFi%20and%20Bluetooth%20connections.
Connect your Galaxy phone or tablet to a car
https://www.samsung.com/us/support/answer/ANS10002837/#:~:text=For%20hands%2Dfree%20driving%2C%20you%20can%20download%20the,and%20use%20your%20smart%20devices%20as%20well.&text=You%20can%20connect%20your%20Galaxy%20phone%20to,AUX%20cables%2C%20or%20the%20Android%20Auto%20app.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Herb
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Great phone, small and easy to carry around. Loove it so far.
I would recommend this to a friend!
Response from Samsung USBy R&R, April 23, 2025
Hello Herb,
Thank you for sharing your thoughts on the Galaxy Z Flip6! We're delighted to hear that you’re enjoying its compact design and ease of portability. It’s fantastic to know you're loving it so far! Thank you for reaching out! Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Flip6! We're delighted to hear that you’re enjoying its compact design and ease of portability. It’s fantastic to know you're loving it so far! Thank you for reaching out! Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My New Fave
on April 3, 2025
Posted by: LadyAdena
[This review was collected as part of a promotion.] I love this phone! The apps move seamlessly and I don't have too many issues with the phone overall. I love the way that this phone flips and allows the front screen to be active. Just a beautiful phone!!
Value
5
Response from Samsung USBy R&R Team, April 4, 2025
Thank you so much for your wonderful review of the Galaxy Z Flip6, LadyAdena! It's reassuring to know that you're enjoying the seamless app experience. We're particularly glad you appreciate the innovative flipping design, which not only offers a stunning aesthetic but also enhances functionality with the active front screen. It’s all about giving you quick access to notifications and essential features without having to unfold your phone every time. Your love for the Galaxy Z Flip6 truly reflects our commitment to blending style with cutting-edge technology. Thank you for being a part of the Samsung family. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Decent not good, alright ig
on April 3, 2025
Posted by: Alecdemeh
[This review was collected as part of a promotion.] Coolant flip phone but the durability is world's apart from the 5, sometimes I wish I didn't change. Better pics, better battery life but the new hinge design has caused a world of headaches.
Value
4
Response from Samsung USBy R&R, April 3, 2025
Good day Alecdemeh,
Thank you for sharing your thoughts on the Galaxy Z Flip6! The Z Flip series continues to innovate in the flip phone experience, and the Galaxy Z Flip6 builds on its predecessor with significant enhancements. It features a 50MP wide lens, a 12MP ultra-wide lens, and Galaxy AI capabilities, allowing for exceptional photography and multitasking. The upgraded dual-rail flex hinge design improves durability while keeping the phone sleek. It is complemented by Gorilla Glass Victus 2 and an IPX8 water resistance rating. The Z Flip5 and Z Flip6 are impressive devices that excel in design and functionality. Still, the Z Flip6 introduces added features such as improved battery life and a refined camera system that elevate the user experience. You can explore the journey of the Z Flip series in the article provided in the link below. You can see how each generation of the device has continuously improved. We value your feedback and hope the Z Flip6 continues to enhance your smartphone journey. Thank you for your review, and thanks for choosing innovation with Samsung!
Compare the differences between the Galaxy Z Flip6 and Z Flip5
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Flip6! The Z Flip series continues to innovate in the flip phone experience, and the Galaxy Z Flip6 builds on its predecessor with significant enhancements. It features a 50MP wide lens, a 12MP ultra-wide lens, and Galaxy AI capabilities, allowing for exceptional photography and multitasking. The upgraded dual-rail flex hinge design improves durability while keeping the phone sleek. It is complemented by Gorilla Glass Victus 2 and an IPX8 water resistance rating. The Z Flip5 and Z Flip6 are impressive devices that excel in design and functionality. Still, the Z Flip6 introduces added features such as improved battery life and a refined camera system that elevate the user experience. You can explore the journey of the Z Flip series in the article provided in the link below. You can see how each generation of the device has continuously improved. We value your feedback and hope the Z Flip6 continues to enhance your smartphone journey. Thank you for your review, and thanks for choosing innovation with Samsung!
Compare the differences between the Galaxy Z Flip6 and Z Flip5
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on April 3, 2025
Posted by: Shepp2
[This review was collected as part of a promotion.] Seamless actions across apps. Works with all my Samsung devices without any issues. Fits in my pocket. Awesome camera and editing.
Value
5
Response from Samsung USBy R&R, May 8, 2025
Hiya Shepp2,
Isn’t it great that you can start working on something on your Galaxy Z Flip6 and then seamlessly continue on another device? All you need to do is sign into your Samsung account and ensure that “Continue on other devices” is enabled in your settings. Many users appreciate the compact design, which allows it to fit comfortably in their pockets. What sets this device apart is that it provides an innovative phone experience. We hope you continue to capture and share your favorite moments on your Galaxy Z Flip6. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Isn’t it great that you can start working on something on your Galaxy Z Flip6 and then seamlessly continue on another device? All you need to do is sign into your Samsung account and ensure that “Continue on other devices” is enabled in your settings. Many users appreciate the compact design, which allows it to fit comfortably in their pockets. What sets this device apart is that it provides an innovative phone experience. We hope you continue to capture and share your favorite moments on your Galaxy Z Flip6. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on April 3, 2025
Posted by: Tjdasamurai
[This review was collected as part of a promotion.] My mom bought me a new samsung Flip6 phone and I absolutely love it. I love the old school flip style and all the wonderful features that comes with it. I love all the Gemini features and the seamless action across the apps. The Now brief feature is really neat. It makes my tasks easier. I mainly uses my phone for gaming, streaming, and school. The camera is very clear as well.
Value
5
Response from Samsung USBy R&R Team, April 16, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6, Tj! It's wonderful to see that you're enjoying the nostalgic flip style combined with modern features. The Galaxy Z Flip6 is designed to deliver a seamless experience across apps, and the Gemini features enhance productivity and creativity. The upgraded 50MP wide rear camera ensures clear and detailed photos, capturing your moments beautifully. Your enthusiasm for the Galaxy Z Flip6 is awesome, and we appreciate you sharing your experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: INDOORVOICE
from Cincinnati, OH
Expertise:Expert
Verified Purchase:Yes
Love this phone! Its not a pain 2 carry a mobile any more.
Design
5
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for sharing your feedback on the Galaxy Z Flip6. The Z Fold6's lightweight and sleek design makes it a perfect choice for those looking for a device that is easy to carry without compromising on functionality. The foldable form factor and durable armor aluminum frame ensure it fits comfortably into your daily routine while providing impressive performance. We are thrilled to know how much you love it! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
What a magnificent piece of technology!
on April 2, 2025
Posted by: New2me2
[This review was collected as part of a promotion.] Not only is it faster than my old model, but it has seamless actions across apps which makes it doubly important when navigating the internet.
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hey there New2me2,
Thanks for the high praise! We are thrilled you are loving the speed and seamless performance of the Galaxy Z Flip6. It’s designed to impress, from smooth multitasking to effortless navigation, all wrapped in a sleek foldable form. It is truly like experiencing what the future will feel like right in your hands. Thank you for your wonderful review. We’re grateful for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for the high praise! We are thrilled you are loving the speed and seamless performance of the Galaxy Z Flip6. It’s designed to impress, from smooth multitasking to effortless navigation, all wrapped in a sleek foldable form. It is truly like experiencing what the future will feel like right in your hands. Thank you for your wonderful review. We’re grateful for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US