Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.7
(3,186 Reviews)
Rating breakdown 3,186 reviews
5 Stars
2,472
4 Stars
503
3 Stars
102
2 Stars
39
1 Star
70
90%of customers recommend this product.
(
447 out of
499)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Posted by: CDC1
from Illinois
Verified Purchase:Yes
My wife loves this phone. She likes the convenient of the compact size and the expanability of full size when needed. This phone is very fast plus it has a beautiful screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 17, 2025
Hello CDC1,
We love it when our users are excited about their devices, and we want to share that enthusiasm! It's wonderful to hear that your wife is enjoying her Galaxy Z Flip6! This smartphone has made a significant impact in the mobile market with its 6.7-inch Full HD Dynamic AMOLED 2X Infinity Flex display and 120Hz adaptive refresh rate, providing an immersive user experience. The display offers crisp detail and smooth scrolling, allowing you to truly engage with whatever you're viewing. The 3.4-inch Super AMOLED cover screen is perfect for quickly checking notifications, interacting with apps, and conveniently sliding the phone back into your pocket. As the most durable compact phone available, it features a Gorilla Glass Victus 2 exterior, an Armor Aluminum frame, and a Dual-rail Flex Hinge, which together ensure it can handle up to 200,000 folds with ease. Plus, the Snapdragon 8 Gen 3 processor makes every action on the device incredibly fast. We hope your wife continues to love her Z Flip6. If you'd like to learn more about the Galaxy Z Flip6, please check out the article below. Thank you for choosing innovation with Samsung!
Differences between the Galaxy Z Fold6 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003457/
-Ty
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We love it when our users are excited about their devices, and we want to share that enthusiasm! It's wonderful to hear that your wife is enjoying her Galaxy Z Flip6! This smartphone has made a significant impact in the mobile market with its 6.7-inch Full HD Dynamic AMOLED 2X Infinity Flex display and 120Hz adaptive refresh rate, providing an immersive user experience. The display offers crisp detail and smooth scrolling, allowing you to truly engage with whatever you're viewing. The 3.4-inch Super AMOLED cover screen is perfect for quickly checking notifications, interacting with apps, and conveniently sliding the phone back into your pocket. As the most durable compact phone available, it features a Gorilla Glass Victus 2 exterior, an Armor Aluminum frame, and a Dual-rail Flex Hinge, which together ensure it can handle up to 200,000 folds with ease. Plus, the Snapdragon 8 Gen 3 processor makes every action on the device incredibly fast. We hope your wife continues to love her Z Flip6. If you'd like to learn more about the Galaxy Z Flip6, please check out the article below. Thank you for choosing innovation with Samsung!
Differences between the Galaxy Z Fold6 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003457/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Awesome 💯 best flip ever I'll buy it again. I switched from s24 ultra to flip 6 and I am loving it. Reduce my time being on my phone , improve my productivity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, April 16, 2025
Hiya Anderson Montoya,
We are so pleased to learn you are enjoying your Galaxy Z Flip6! Having your device be a tool that can assist in productivity and improve your quality of life is really what it is all about. With Galaxy AI, you can find information more easily than ever before. From productivity to catching up on your favorite content, you can achieve it all with your Galaxy Z Flip6! We love that you are flipping over your Z Flip6! Thank you for choosing innovation with Samsung!
-Ty
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We are so pleased to learn you are enjoying your Galaxy Z Flip6! Having your device be a tool that can assist in productivity and improve your quality of life is really what it is all about. With Galaxy AI, you can find information more easily than ever before. From productivity to catching up on your favorite content, you can achieve it all with your Galaxy Z Flip6! We love that you are flipping over your Z Flip6! Thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Metoo
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I love it flips into half size
Everything works great
Everything works great
Response from Samsung USBy R&R, April 15, 2025
Hey Metoo,
Thank you for sharing your experience with your Galaxy Z Flip! It’s designed to stand out with its sleek, foldable design. It is compact and powerful and comes packed with smart features, including Galaxy AI. We’re thrilled to hear that everything is working great for you! If you’re looking for a device that seamlessly combines innovation with everyday convenience, the Z Flip 6 is a top choice. Don’t just take our word for it; it’s an experience worth having for yourself. Thank you for reaching out! We appreciate your choice of Samsung!
-Ty
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Thank you for sharing your experience with your Galaxy Z Flip! It’s designed to stand out with its sleek, foldable design. It is compact and powerful and comes packed with smart features, including Galaxy AI. We’re thrilled to hear that everything is working great for you! If you’re looking for a device that seamlessly combines innovation with everyday convenience, the Z Flip 6 is a top choice. Don’t just take our word for it; it’s an experience worth having for yourself. Thank you for reaching out! We appreciate your choice of Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: 2CoolorWhat
Verified Purchase:Yes
Love this phone! It is wonderful and takes great pictures..
Response from Samsung USBy R&R Team, April 11, 2025
Thanks for sharing your thoughts about the Galaxy Z Flip6, Langley. It’s great to see that you’re enjoying the phone and its ability to capture great pictures. The Galaxy Z Flip6 is equipped with a powerful 50MP wide rear camera and ProVisual Engine, which ensures bright and detailed photos, even in challenging lighting conditions. Features like Nightography enhance nighttime shots, making them shine with detail. The FlexCam feature also allows for hands-free selfies and automatic zoom adjustments, providing a seamless photography experience. Your feedback is appreciated and helps highlight the strengths of this device. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Goda
from Kansas
Expertise:Expert
Verified Purchase:Yes
The worst phone ever, it gets so hot and you won't be able to do any work. I hate this phone. It's so weird if you talk to anyone for more then 20 mins this phone heat up and become so hot.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 14, 2025
Hello Goda,
We appreciate your feedback on the Galaxy Z Flip6. This device merges design with functionality, and your insights help us identify areas for progress. Your Samsung phone or tablet may become warm for several reasons, but these do not necessarily indicate a fault. One common reason your device might heat up during calls is that it may need a software update. To check for updates, go to Settings > Device care, then tap Optimize now. Once you see the results, tap Done. Additionally, consider turning off apps running in the background by using the "Background usage limits" feature. For more tips, refer to the online article "Keep your Galaxy device at its normal operating temperature" to learn how to maintain safe operating temperatures. You can optimize your device for the best performance by following these steps. If you're looking into upgrades, this product continues to be an excellent choice. Thank you for choosing innovation with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
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We appreciate your feedback on the Galaxy Z Flip6. This device merges design with functionality, and your insights help us identify areas for progress. Your Samsung phone or tablet may become warm for several reasons, but these do not necessarily indicate a fault. One common reason your device might heat up during calls is that it may need a software update. To check for updates, go to Settings > Device care, then tap Optimize now. Once you see the results, tap Done. Additionally, consider turning off apps running in the background by using the "Background usage limits" feature. For more tips, refer to the online article "Keep your Galaxy device at its normal operating temperature" to learn how to maintain safe operating temperatures. You can optimize your device for the best performance by following these steps. If you're looking into upgrades, this product continues to be an excellent choice. Thank you for choosing innovation with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: sdsd
from VA
Expertise:Intermediate
Verified Purchase:Yes
Great battery life. Great design. Awesome phone. Big screen, yet small enough to carry comfortably in pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 10, 2025
Hey sdsd,
Thank you for sharing your experience with the Galaxy Z Flip6! This device is packed with features yet small enough to fit in your pocket. It represents the ultimate innovation with durability in mind. Did you know that the Galaxy Z Flip6 is equipped with a durable Flex Hinge and reinforced with an Enhanced Armor Aluminum frame and Corning® Gorilla® Glass Victus®? Additionally, it has an IP68 water resistance rating. The device has been engineered for endurance, allowing for approximately 200,000 folds, which translates to nearly 10 years of usage from a single device. We hope you continue to enjoy everything your Galaxy Z Flip6 has to offer. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Flip6! This device is packed with features yet small enough to fit in your pocket. It represents the ultimate innovation with durability in mind. Did you know that the Galaxy Z Flip6 is equipped with a durable Flex Hinge and reinforced with an Enhanced Armor Aluminum frame and Corning® Gorilla® Glass Victus®? Additionally, it has an IP68 water resistance rating. The device has been engineered for endurance, allowing for approximately 200,000 folds, which translates to nearly 10 years of usage from a single device. We hope you continue to enjoy everything your Galaxy Z Flip6 has to offer. Thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
eughh
on April 7, 2025
Posted by: Emmie023
from Lockport NY
Expertise:Intermediate
I bought this back in September and I'm November It fell outa my pocket with the case on and It broke the screen where it bends and the Entire bottom screen bugs out and completely flashes white and it does the OVER and OVER now I need the screen replaced even though there's no cracks
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, April 8, 2025
Hello Emmie023,
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your device isn’t functioning as expected. Samsung Repair Services can assist you in scheduling either a walk-in or mail-in repair to address your cracked screen using genuine Samsung parts. Our Samsung Authorized Service Centers are nearby options that provide fast, high-quality repairs you can trust. To learn more about the cost of repairs, please visit our website. If you have a Samsung Premium Care service contract, it covers accidental damage, including cracked screens, for a low deductible, extending your protection beyond the standard warranty period, whether you need a repair or a replacement. Terms and conditions apply, and you can learn more at Samsung Premium Care. Additionally, the Galaxy Z Assurance promotion offers a one-time discounted screen replacement for the foldable screen, a benefit of your device purchase. To make the process even more convenient, we have partnered with uBreakiFix, an authorized Samsung service provider, to offer in-home phone repairs, including cracked screens so that you can stay comfortable at home. Please get in touch with our Samsung Support Team to explore more options for your Galaxy Z Flip6 device. We’re here to help. Thank you for choosing Samsung!
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your device isn’t functioning as expected. Samsung Repair Services can assist you in scheduling either a walk-in or mail-in repair to address your cracked screen using genuine Samsung parts. Our Samsung Authorized Service Centers are nearby options that provide fast, high-quality repairs you can trust. To learn more about the cost of repairs, please visit our website. If you have a Samsung Premium Care service contract, it covers accidental damage, including cracked screens, for a low deductible, extending your protection beyond the standard warranty period, whether you need a repair or a replacement. Terms and conditions apply, and you can learn more at Samsung Premium Care. Additionally, the Galaxy Z Assurance promotion offers a one-time discounted screen replacement for the foldable screen, a benefit of your device purchase. To make the process even more convenient, we have partnered with uBreakiFix, an authorized Samsung service provider, to offer in-home phone repairs, including cracked screens so that you can stay comfortable at home. Please get in touch with our Samsung Support Team to explore more options for your Galaxy Z Flip6 device. We’re here to help. Thank you for choosing Samsung!
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on April 6, 2025
Posted by: Familyluv
[This review was collected as part of a promotion.] I use my Samsung galaxy flip 6 for calling, texting, playing games, listening to music, watching movies, recording videos, and internet surfing. I use it for everything. It has immaculate sound and graphics. I can use it opened or folded halfway. Best phone I've ever had! I absolutely love it! Definitely recommend.
Value
5
Response from Samsung USBy R&R, April 11, 2025
Hi there Familyluv,
Thank you for sharing your awesome experience with your Galaxy Z Flip6! With vibrant displays allowing for crisp graphics and boosted audio, making multitasking smoother than ever, it’s easy to make it a part of your everyday routine. The foldable flexibility really takes things to the next level. We hope you keep the adventure going and continue exploring all you can do on your Galaxy Z Flip6. We appreciate your recommendation. Thanks for choosing innovation with Samsung!
-Ty
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Thank you for sharing your awesome experience with your Galaxy Z Flip6! With vibrant displays allowing for crisp graphics and boosted audio, making multitasking smoother than ever, it’s easy to make it a part of your everyday routine. The foldable flexibility really takes things to the next level. We hope you keep the adventure going and continue exploring all you can do on your Galaxy Z Flip6. We appreciate your recommendation. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US