Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,593 Reviews)
Rating breakdown 30,593 reviews
5 Stars
26,188
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,138 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5
Great Features
on July 7, 2025
Posted by: ElViejo68
[This review was collected as part of a promotion.] I use my smart phone for everything from paying bills to ham radio ops. It's very important to have a realible device. I chose to purchase the Samsung S25 Ultra and watch and so far it has exceeded my expectations. Galaxy AI is a great tool in its arsenal as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A compact PC on your phone
on July 7, 2025
Posted by: ZhuQue
[This review was collected as part of a promotion.] Noticeable improvement from my S24U. Great screen, camera, responsiveness, charging time and especially battery life! Love the Galaxy AI features for photo editing and on-screen translation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone. Best Galaxy Ever
on July 7, 2025
Posted by: JJZB1579
[This review was collected as part of a promotion.] This cell phone ia unique and has a robust customer experience. The Galaxy AI adds a very powerful set of tools that makes this Ultra S25 the best phone in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than S23
on July 7, 2025
Posted by: ZabGen
[This review was collected as part of a promotion.] Great phone. Battery time is amazing. Would prefer smaller screen but this one works perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best overall phone!
on July 7, 2025
Posted by: Houseofbatool
[This review was collected as part of a promotion.] Galaxy AI helps with reminders and help me to keep on top of my appointment. Its a great feature to have in a phone. Its like your own personal assistant in your hands with a bug screen and an amazing camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not better than 24ultra
on July 7, 2025
Posted by: Samsung4skz
[This review was collected as part of a promotion.] I was surprised at how this phone is a downgrade on everything but the weight of the phone. Didn't like the new software update, the camera, how fast it is. I usually use my phone for concerts and traveling and ... my 24 ultra is way better unfortunately. I honestly regret buying this phone.
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hello Samsung4skz, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changes to the software and other features, can take time as you adjust to new gestures and settings. We have provided a link to the full device manual to assist you with the settings and features of your device. We have also shared a link to an article to help you with the camera settings to capture the amazing concerts and traveling you are doing. We have also shared a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 7, 2025
Posted by: Schnauzerguy
[This review was collected as part of a promotion.] What a powerhouse! AI is fun and I'm still learning new things every week. Camera is best camera phone I've ever owned. All in all very pleased! Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on July 7, 2025
Posted by: Teslabill
[This review was collected as part of a promotion.] Galaxy AI is pretty good.. the phone is significantly lighter than the 24 Ulrea and even better.
Value
5
Written by a customer while visiting Samsung US