Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,545 Reviews)
Open Ratings Snapshot
Rating breakdown 30,545 reviews
5 Stars
26,147
4 Stars
3,454
3 Stars
589
2 Stars
168
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
A very powerful phone
on October 15, 2026
Posted by: BigRob
[This review was collected as part of a promotion.] I chose this phone because it’s super simple to navigate, the camera and UI are top-notch, and it streams my shows in perfect quality. Even though I’m not tech-savvy and this phone is almost too smart for me, the AI features make everything feel incredibly intuitive! #phone #technology #camera #streaming 📱✨
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome daily driver.
on October 15, 2026
Posted by: Toadsage
[This review was collected as part of a promotion.] I have used the note series my entire life and its such an amazing product range , the camera quality is awesome, battery life is good, one UI is very responsive also
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pros and cons
on October 15, 2026
Posted by: Dmitriy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a phone you fall in love with for its gorgeous screen and dependable performance. It handles daily multitasking effortlessly and easily lasts through a busy day. Photographers will adore the new ultrawide camera, which turns everyday shots into something truly special.
​However, the high price can be a tough pill to swallow. You might also miss the remote features on the S Pen, and the wireless charging setup isn't quite as seamless as it could be. Even so, it remains a fantastic, top-tier option if it fits your budget.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 15, 2026
Posted by: JMORANII
[This review was collected as part of a promotion.] "I chose" to upgrade myself and my wife. Unbeknownst to her. She wasn't happy, until I took her in to have someone show her the phone's ability! She was amazed! She and I love our phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on October 15, 2026
Posted by: Nickynamey
[This review was collected as part of a promotion.] I chose the S25 Ultra when it first came out. I absolutely love the ultra series. I do miss the s-pen snapping pictures for me but not the end of the world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek & Sophisticated
on October 15, 2026
Posted by: Kayydaa
[This review was collected as part of a promotion.] I am absolutely loving my Samsung Galaxy S25 Ultra. The soft purple color is what first drew me to this phone. The battery life is amazing; it easily gets me through the day without stress, and the camera takes incredibly crisp, clean photos. One of the best features is the S Pen stylus it's so smooth and has just the right amount of sensitivity that I love using all the time for quick notes, playing games, etc. When looking for a premium phone that actually delivers on all its features, I chose this one, and it's been worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy S25 Ultra
on October 15, 2026
Posted by: StarGirl
[This review was collected as part of a promotion.] I chose the quality that Samsung offers in their smart phones, the way they stay on top of fixes and always improving the performance of their electronics. I have had other brands of phones in the past, but as long as I able, I will have Samsung phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Honestly, I Love Everything About This Phone!
on October 15, 2026
Posted by: JustMyOpinion
[This review was collected as part of a promotion.] Honestly, I absolutely love the Samsung Galaxy S25 Ultra. It’s easy to use, everything is simple to find, and the features are easy to access without having to dig through a bunch of settings. The phone runs smoothly, the screen looks great, and the camera takes amazing pictures. I also like having the S Pen and all the customization options. Everything feels well designed, and the phone handles everyday tasks with no problems. Overall, it’s a great phone that delivers on performance, convenience, and features. I’m very happy with it and would definitely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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