Customer reviews from otterbox.com
OtterBox - iPhone 16 Defender Pro Series Case with MagSafe - Black
Average customer rating
4.1
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
81
4 Stars
16
3 Stars
14
2 Stars
11
1 Star
9
80%of customers recommend this product.
(
68 out of
85)
Customer Reviews for OtterBox - iPhone 16 Defender Pro Series Case with MagSafe - Black
Customer Rating
1
Not the Protection You Expect From Defender Case
on January 21, 2025
Posted by: Cate
Verified Purchase:Yes
Horrible design. The area by the new photo button is not protected at all & the screen protector cracked within a month of having this case (I did NOT drop my phone nor drop anything on my phone). I've been a long time customer & have never had a problem until this design.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 24, 2025
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: MomofBaseballers
Verified Purchase:Yes
We love genuine otter box cases. They are high quality and keep your phone safe. Wish they had better choice options. I don’t like the color pink but it was the brightest color for me to find.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Diane M
Verified Purchase:Yes
Otter Box Defender is the only case I use to protect my IPhone. It’s the best!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Coolgirl27
Verified Purchase:Yes
This case is not expensive and worth every penny no need to worry if phone is dropped on the ground or water had spilled on it the case is sealed tight also if case starts to wear they provide a life time warranty as long as you register case when you buy if you love you phone I would recommend only thing is phone will be a little bigger with the case but worth it Otterbox is great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alfaki
Verified Purchase:Yes
What can I say it’s an otterbox. It’s the best in phone cases hands down.
Written by a customer while visiting otterbox.com
Posted by: Wayne
Verified Purchase:Yes
Overall, it's pretty nice, but the clip side is weak and my phone falls out on its own about 15% of the time.
Response from otterbox.comBy Customer Service, January 14, 2025
Hello! We are so sorry to hear that you are experiencing an issue with your belt clip holster. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love the case!! I don't know if it is the case or holster, buy if I place my iphone in holster the correct way. It falls out!! It happened 3 time the first day!! I have to turn it over to make it stay in the holster!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tlee933sc
Verified Purchase:Yes
Side button opening is pitiful pretty much leaves the case needing something more
Response from otterbox.comBy Customer Service, January 14, 2025
Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our Customer Service Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com