I have tried 2 other compact ice makers and ended up returning them. I decided to try this one and ended up keeping it. Makes a decent amount of ice, easy to maintain and fits nicely on my counter.
I am on my second machine and both have broken in leas than 6 months. It says add water while filled with water and no amount of cleaning or resetting resolves it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Ice Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366997. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
This is the second ice maker that broke in a year. It works fine except after a few months it will not fill and gives me an Add Water message. I tried cleaning, unplugging and waiting, draining and refilling. Same error as the first machine I had. Very disappointed in Cuisinart. This is the second machine I will be hauling to the landfill.
Response from cuisinart.comBy Cuisinart, August 27, 2025
Hello- We are so sorry to hear about the trouble you've had with your Ice Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900358288. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
This is my first time using this. It says it makes a basket of small ice in 8-9 minutes. I've been waiting almost 30 minutes for the basket to get full.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, August 11, 2025
Produces up to 26 lbs of ice per day Choose between small and large size bullet ice cubes for versatile beverage cooling options Rapid ice making: Takes 7-9 minutes for 8 small ice cubes, 8-10 minutes for 8 large ice cubes Ice Full and Add Water indicators streamline a steady ice flow, ensuring you’re always ready to entertain or refresh a variety of drinks Self-clean function for easy maintenance Compact, space-saving size fits perfectly on countertops Includes removable Ice Tray and Spoon for convenient distribution Limited 1-year warranty
The icemaker works great, but whenever I get low on water, it turns off and I come home and there’s no ice it doesn’t register that the whole bucket of ice is now melted and the water is now full. You have to hold the button five seconds turn it back on and then we do get ice pretty quickly. I’m pretty happy with it overall I found that it dose work better on the small setting rather than a large!
Bought this a couple months ago and just getting around to this review. I’m very impressed with it-makes nice sized cubes pretty fast. Easy to use and cleans up nice when you’re done. I would recommend this to everyone. Doesn’t take up much space and I can use it in my camper