Customer reviews from cuisinart.com
Cuisinart - Compact Bullet Ice Cube Maker - White
Average customer rating
4.3
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
39
4 Stars
3
3 Stars
2
2 Stars
4
1 Star
5
80%of customers recommend this product.
(
39 out of
49)
Customer Reviews for Cuisinart - Compact Bullet Ice Cube Maker - White
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Excellent unit - cute bullet ice cubes, interface so-so, would DEFIINITELY recommend!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
So disappointing
on April 29, 2026
Posted by: Iceless
Gender:Female
I got this as a Christmas gift in December of 2024. It’s less than 18 months old and has stopped working completely. I’ve cleaned it, reset it, gone through all troubleshooting suggestions & it just says “add water” when the reservoir is full. I’ve cleaned the sensors, tilted it gently back & forth, unplugged it, let it dry out & it will not run. Such a huge disappointment for the price. And just outside of warranty, of course.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 30, 2026
We’re sorry to hear about your experience with the Compact Bullet Ice Cube Maker and understand how frustrating it can be when an issue occurs just outside the warranty period. If the unit continues to display an “add water” message while full, ensuring it is not overfilled, placed on a level surface, and that the water sensor and intake area are clear of debris may help, though it sounds like you’ve already taken many of the right steps. While your unit is outside the warranty window, we do offer an assortment of related products on Cuisinart.com that may better suit your needs. Thank you for sharing your feedback, as it helps us improve support and future models.
Written by a customer while visiting cuisinart.com
Posted by: Eric and Millie
Gender:Male
Verified Purchase:Yes
Very good. Quick and useful. Only issue is that with the big cubes. They tend to melt before the next batch is made and then you just end up with small cubes. So just use the small cube function. Overall very satisfied with the product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Poor quality
on February 28, 2026
Posted by: Zotty
Gender:Female
Zero stars if I could. In the past year I have had three of these miserable appliances. They were replaced under warranty. The last one I got is probably 6 months old and has had the same problem as the others. It stops mid cycle and the add water light flashes, even though the tank is more than half full of water. The cooling unit kicks in but the water refuses to pump. I am so upset. No more Cuisinart. Shopping now for another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: WinkyWes
Gender:Male
Verified Purchase:Yes
Excellent product, works great. Two size options bullet ice.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Review Gil
Verified Purchase:Yes
I have tried 2 other compact ice makers and ended up returning them. I decided to try this one and ended up keeping it. Makes a decent amount of ice, easy to maintain and fits nicely on my counter.
Written by a customer while visiting cuisinart.com
Customer Rating
1
High failure rate
on September 4, 2025
Posted by: L217
Gender:Female
I am on my second machine and both have broken in leas than 6 months. It says add water while filled with water and no amount of cleaning or resetting resolves it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Ice Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366997. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Short life span
on August 26, 2025
Posted by: Zotty8
Gender:Female
This is the second ice maker that broke in a year. It works fine except after a few months it will not fill and gives me an Add Water message. I tried cleaning, unplugging and waiting, draining and refilling. Same error as the first machine I had. Very disappointed in Cuisinart. This is the second machine I will be hauling to the landfill.
Response from cuisinart.comBy Cuisinart, August 27, 2025
Hello- We are so sorry to hear about the trouble you've had with your Ice Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900358288. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com