Customer Reviews for Cuisinart - 7-Cup Food Processor - White
Customer Rating
1
Medicare design flaw.
on March 29, 2026
Posted by: Chef max
Gender:Male
I bought this for work: within a month the bowl processing bowl became unusable. A tiny square piece of plastic on the underside of the bowl apparently cracked off. Now there is no mechanism to actuate the motor. Awful design. And there seems to be very little ways to purchase a new bowl for the machine. You made the entire product dependent on a flimsy 1/4 “ piece of plastic. 1/10 roundly recommended to anyone who cooks seriously.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 30, 2026
Thank you for sharing your experience with the 7‑Cup Food Processor (FP‑7), and we’re sorry to hear about the damage to the bowl and the impact it’s had on usability. The processor relies on safety‑interlock components in the bowl to engage the motor, and a cracked or damaged interlock can prevent operation; replacement options may be available depending on part availability. Our Consumer Assistance Center can review this with you and discuss possible solutions at 1‑800‑726‑0190—please reference Ticket #8900576222 when you call. Thank you for your feedback, as it helps us identify opportunities to strengthen durability and improve future models.
Written by a customer while visiting cuisinart.com
I love the my new food processor ! Lid goes on easily with no threads to line up or twisting and turning to get it to lock. Processes in a jiffy and is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I do not like it, the lid is horrible. Everything flew out of it. I don’t know if I can trust Cuisinart again.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- We are so sorry to hear about the trouble you've had with your Food Processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
I tried to get all parts locked in place, and made the cuisineart work once, but haven’t been able to make it work again.
Response from cuisinart.comBy Cuisinart, December 18, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Everything wrong with modern appliances
on March 9, 2026
Posted by: garrett2709
Got this brand new out of the box and it wouldn't turn on. Come to find out that a millimeter sized piece of place broke off the bowl stopping it from turning on. Why possibly does an entire machine have such a miniscule weak point holding everything together? Wish companies still made things to last and not break the first chance they geti
Response from cuisinart.comBy Cuisinart, March 10, 2026
Thank you for sharing your feedback on the Food Processor FP-7—we’re very sorry to hear that a small part prevented the machine from operating properly. We understand how frustrating it is when a minor issue impacts the functionality of the entire product. Our Consumer Assistance Center would be happy to help troubleshoot or arrange a replacement. Please call 1-800-726-0190 and reference Ticket #8900557706 so we can assist you further.
Written by a customer while visiting cuisinart.com
Received this as a gift when bowl failed on old Cuisinart and no replacement; Assembly design is different than previous processors -- Lid fits over bowl with a pressure gasket. Shredder tower assembly wobbles and disks feel flimsy vs. older model, but did the job of shredding zucchini. I don't know yet how well it will tackle shredding harder food like cabbage.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com