Customer Reviews for Cuisinart - Custom Classic Toaster Oven Broiler 0.5 cu. ft - Stainless Steel
Customer Rating
1
Don't recommend its not good quality
on February 16, 2026
Posted by: Anonymous
Gender:Male
We replaced the exact model we had from over a decade ago and it has been problematic from the day we got it. It heats unevenly, the pan is warped. It overheats in one spot and underheat in the middle. The crumb tray is far worse and overall this feels so much junkier. Very disappointed, the old one lasted 10 years, this one is not going to make more than 1.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re sorry to hear that your replacement toaster oven hasn’t met your expectations and appreciate your feedback. Uneven heating can sometimes be influenced by rack placement, slice thickness, or preheating, and our team can provide guidance to help optimize performance. If the pan or crumb tray appears warped or continues to overheat in certain areas, we can review replacement parts or other solutions to ensure your unit functions properly. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900527498 so we can assist you further.
This is our second Cuisinart Toaster Oven. The first one lasted 11 years! We like that it is simple, just enough settings to do what we need. Easy to use and clean. It does a great job with small pizzas, baked chicken, fish, meatloaf, toast and reheating leftovers. And it does not take a lot of space on our kitchen work station.
Our previous Cuisinart Custom Classic Toaster Oven Broiler lasted over 10 years without any issues whatsoever. We looked online for similar competitor products but none had the simple features that we wanted. And, the price was very fair.
The oven is handsome and the basic functions work well, but there are a few things that could be better. (1) There are no visible marks on the dials to show how they are set; one has to feel around for the raised ridges. A little stripe of silver model paint on the indicator ridges made them visible. (2) The baking pan is wide; it only fits in the 2 slots and so it is either very high or very low. It cannot be placed in an intermediate 3rd position on the upside down rack. Luckily the pan from our old toaster oven fits on top of the rack. (3) There is no timer for the bake, broil, and warm functions.
As with all quisinart appliances, this toaster oven is very well designed for both excellent performance and appearance. It is intuitive to operate, has very accurate settings, and is extremely versatile.
Finally a toaster oven that knows how to be a toaster. Fast. Effective. A real beauty. My wife is glad I’m no longer complaining about toasting an English Muffin again.
I am very pleased with my new toaster oven. It has more features than my old model, and is easier to use. The food is also ready quickly without the need for excessive waiting. It is also very easy to keep clean.