The black knobs are very difficult to see,even after we have had it for a month. We have even used a flashlight twice p pitiful!
The wire rack is deceiving. If used to have the door opening to pull out rack, which was one of the reasons this device was chosen, then you have to use your fingers or a fork to get toast off rack..All previous devices, the toast slid off effortlessly. So we turn the rack upside down in order to slide toast out, but lose the pull out advantage.
After working every morning for a month now there are times when its not toasting and indicating by ding the toast is done. This morning took three tries to get bread toasted. At the second try of pushing button it went off after seconds. Yes I have controls at toast and had to move indicators to darker for toast to brown.
I bought this to replace a very old Black and Decker that stopped working and on the whole am very pleased with it. The interior is deeper than the B&D, though the width is a little less. The only fault I can find with it is that the control knobs should have a contrasting stripe on the raised indicator to show what the setting is. I used white appliance paint to apply a thin stripe.
I purchased this about a month ago to replace the Custom Classic Toaster Oven Broiler I got about 12 years ago (no longer working). I was happy to see find that the Cuisinart Custom Classic was still being manufactured...with updates; right size, nice design and great performance.
When my toaster over quit working, it was under warranty and a new one sent. Replacement didn't work either. Finally the 3rd one worked. Don't know what was going on.