Customer reviews from cuisinart.com
Cuisinart - Custom Classic Toaster Oven Broiler 0.5 cu. ft - Stainless Steel
Average customer rating
4.2
(723 Reviews)
Rating breakdown 723 reviews
5 Stars
409
4 Stars
165
3 Stars
76
2 Stars
40
1 Star
33
85%of customers recommend this product.
(
486 out of
572)
Customer Reviews for Cuisinart - Custom Classic Toaster Oven Broiler 0.5 cu. ft - Stainless Steel
Posted by: Sadness
Verified Purchase:Yes
I have had 2 Toaster Ovens over the past 18 years and was extremely satisfied with quality of product & design, simplicity in controls and performance. But this model fails in all categories. I do regret my purchase.
Response from cuisinart.comBy Cuisinart, August 26, 2026
We're sorry to hear the Custom Classic Toaster Oven Broiler TOB-40N did not deliver the same experience you've come to expect from your previous Cuisinart toaster ovens. To help optimize performance, we recommend verifying the rack position for the selected cooking function, allowing the unit to fully preheat before use, and reviewing the cooking guidelines in the instruction manual, as settings and operation may differ from earlier models. Thank you for sharing your feedback; we value your longtime loyalty and use comments like yours to help improve our products and overall consumer experience.
Written by a customer while visiting cuisinart.com
Posted by: SWCorner
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our experience with a previous Cuisinart toaster/oven was excellent. After years, replacing it with another Cuisinart was the obvious choice, with price as an important consideration. The difference with the new one is that it has a less solid, lighter feel than the previous one. However, that is the only downside. The new one heats more quickly, and has the added convenience of a hook on the door that partially pulls out the grill when the door is opened. The bottom crumb tray is far more convenient, retractable as a drawer on the outside, instead of needing to reach into the heating chamber to extract it. The ticking, analog timer is gone. Instead of turning the toast shade/timer to start heating, it requires only pressing a button. Like the old one, a red light illuminates to tell you that it's working. No ticking, no friendly bell when toasting is completed. A quick, quiet electronic signal tells you when it's done. Toasting is very fast. We find that the "shade" knob needs only to be set less than halfway between "light" and "medium" to get fully toasted bread. The heating elements of this new one are enclosed in ventilated tubes, rather than uncovered. If this unit lasts as long as the previous one, it is a bargain.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Flashing Red Light/Smoke
on August 15, 2026
Posted by: Anonymous
I bought this toaster oven in September 2025. It was very good until recently. Less than a year later the red “on”light starts to flash at times and smoke comes out of the toaster oven.
No, I would not recommend this to a friend.
(click to see the video)
Response from cuisinart.comBy Cuisinart, August 19, 2026
We're sorry to hear about your experience with the Custom Classic Toaster Oven Broiler. If the red "on" light is flashing and smoke is present, please discontinue use; after the unit has completely cooled, check for any food residue or grease buildup that may require cleaning, as this can sometimes contribute to smoking during operation. We'd be happy to discuss available options, so please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901080418. Thank you for sharing your feedback; your comments are valuable to us and help drive continuous improvements to our products and consumer experience.
Written by a customer while visiting cuisinart.com
Customer Rating
2
So far not good, but will give it a little longer
on July 30, 2026
Posted by: David Forshee
Recently purchased the TOB-40N Toaster Oven. The first time I made toast, the rack was in the correct position, the bread was centered, set on toast, medium darkness. When the bell rang it was burnt on both sides. Tried again, this time on light, bell went off and it wasn't toasted at all. Restarted with the dial between light and medium, with 20 seconds I had to stop it to keep it from burning. Will continue to try and see if it improves.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 3, 2026
We're sorry to hear that your experience with the Custom Classic Toaster Oven Broiler did not meet expectations. Because toasting results can vary during initial use, we recommend ensuring the rack is in the toast position, testing with a single slice, and making small adjustments to the shade setting, as some units may toast more quickly depending on bread type and thickness. We appreciate your feedback, as it helps us improve our products and consumer experience, and we thank you for taking the time to share your thoughts.
Written by a customer while visiting cuisinart.com
Posted by: rjf54ford
Gender:Male
Verified Purchase:Yes
Bought new Toaster oven to relace a 20 year old Cuisinart Toaster Oven. This newer Cuisinart is a great upgrade.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JIMMY S. N.
Gender:Male
Verified Purchase:Yes
It does it all every time! Efficient and easy to use. Thank you!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
I'm looking for something BETTER
on July 21, 2026
Posted by: PaulR
Almost impossible to read the dials without bending over. Also knob markings are hard to discern. The operation of this using is markedly different than others I have owned. Your really need to read and understand the operations prior to using.
Response from cuisinart.comBy Cuisinart, July 27, 2026
Thank you for sharing your feedback on the Custom Classic Toaster Oven Broiler. We’re sorry to hear the dial and knob markings have been difficult to read and that the controls were not as intuitive as expected; ensuring the unit is placed at a comfortable viewing height and reviewing the operating instructions before use may help make operation easier. Thank you for your feedback—it helps us better understand our consumers’ experiences and improve our products and support.
Written by a customer while visiting cuisinart.com
Posted by: HMBH
Gender:Female
Verified Purchase:Yes
Very pleased with this cuisinart toaster oven. Efficient, simplistic, and industrious.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com