I purchased this Cuisinart for a second home. I have a much older model and have always enjoyed it. This new food processor has improved quite a bit. I've only used it twice now, but have found it to work fabulously.
9 cup capacity is great. We make a recipe for minestrone that needs 6 cups shredded cabbage. This machine gets it done in less than 1 minute and there's no mess. Same for slicing radishes and other hard vegetables. No more dangerous mandoline for us. Pizza dough is fantastic.
Sorry, but this is the worst Cuisinart product ever! Shredder attachment is a joke, clogs under the lid and does not shoot out unto your bowl below. The top of lid attaches in BACK now which is horrible. Not user friendly. A very CHEAP MODEL. What happened to the excellent quality of Cuisinart??? I used to SELL their products 20 years ago in a retail setting and now the quality is terrible!! You need to find a production company in the United States who has QUALITY CONTROL....
Response from cuisinart.comBy Cuisinart, October 17, 2024
Hello- We are so sorry to hear you are not satisfied with your food processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900101846. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team