Customer Reviews for Cuisinart - 7-Cup Food Processor - Gray
Customer Rating
1
Everything wrong with modern appliances
on March 9, 2026
Posted by: garrett2709
Got this brand new out of the box and it wouldn't turn on. Come to find out that a millimeter sized piece of place broke off the bowl stopping it from turning on. Why possibly does an entire machine have such a miniscule weak point holding everything together? Wish companies still made things to last and not break the first chance they geti
Response from cuisinart.comBy Cuisinart, March 10, 2026
Thank you for sharing your feedback on the Food Processor FP-7—we’re very sorry to hear that a small part prevented the machine from operating properly. We understand how frustrating it is when a minor issue impacts the functionality of the entire product. Our Consumer Assistance Center would be happy to help troubleshoot or arrange a replacement. Please call 1-800-726-0190 and reference Ticket #8900557706 so we can assist you further.
I love to cook and bake, so a good processor is essential. When my 30 plus year old Cuisinart food processor died recently, I needed to replace it immediately. After comparing Cuisinart to another available brand, I chose the Cuisinart because the reviews highlighted durability and that was my experience.
I had a quisinart processor 40 years ago and it was a slayer. I primarily used it for shredding cheddar cheese and it performed perfectly. Eventually the plastic bowl cover deteriorated to the point that i had to replace the whole assembly so i decided to again go with a 7 cup quisinart. I tried using each shredder blade and found that i had to exert a lot of downward force on the feed to the point that i was distorting the shredder blade and overloading the motor. As a cheese shredder i have been singularly unimpressed with its performance.
Response from cuisinart.comBy Cuisinart, January 14, 2026
We’re sorry to hear about your experience and understand your frustration, especially given your long history with our products. We appreciate you sharing these details, as they can be helpful to other consumers. For best results when shredding cheese, it’s important to work in smaller batches and avoid applying excessive force, which can overload the motor. Please note that this product is backed by a warranty, and our Consumer Service team would be happy to assist you. We encourage you to call 1-800-726-0190 for guidance and support.
Excellent small appliance every kitchen needs. I use this all the time for quick mixing to shredding cheese. You won't be disappointed! It also is designed great for storage
OMG! If you are on your own, this food processor is a dream!!! Easy to assemble and disassemble. Afterward, pop into top shelf of dishwasher. I only used it the first time and cannot wait to try out some nw recipes. Cuisinart, thank you for this new simpler model!