Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
498
4 Stars
192
3 Stars
64
2 Stars
21
1 Star
23
91%of customers recommend this product.
(
520 out of
573)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Posted by: Bonn Bonn
Gender:Female
Verified Purchase:Yes
I purchased this coffeemaker to replace a 12 year old Cuisinart 12 cup programmable coffee maker. 3 months later, the product was turning itself on, meaning it was a fire hazard! Luckily I did not have an empty pot sitting on the heating pad otherwise it would have shattered glass all over my countertop. I would not buy Cuisinart again.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 9, 2025
We’re very sorry to hear about your experience and take safety concerns like this very seriously. Please contact our Customer Service team immediately at 1-800-726-0190 with ticket 8900452681 so we can review your unit and work toward a safe solution. Your feedback is important, and we appreciate you bringing this to our attention.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cheaply made junk
on November 27, 2025
Posted by: Paul1979
Gender:Male
Absolute garbage. Bought one less than a year ago, after several months it started clicking on-and-off while trying to brew coffee, I took it back to the store and exchanged it for another one. This new one has lasted just 3 months before a similar failure. These are used in a clean modern kitchen with good wiring, never submerged or exposed to anything that should cause this. In addition to being cheap junk the blue display is stupidly bright, it illuminates the entire kitchen, if you like that sort of thing cool, I didn't. I dropped this coffee maker in the trash can along with my faulty Cuisinart immersion blender. This is the last Cuisinart appliance I will waste my money on.
(click to see the video)
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the repeated issues you experienced and understand your frustration. While it sounds like you’ve already returned the item, we appreciate your feedback and will share it with our product team as we continually strive to improve our designs. Thank you for sharing your experience.
Written by a customer while visiting cuisinart.com
Posted by: Eileen J
Gender:Female
Verified Purchase:Yes
Great toaster oven at a reasonable price. I just replaced an older Cuisinart Toaster Oven (15 yrs. old +) with this current model (TOB-135N). I had size limitations and this model was the perfect fit. It has many functions that I find useful and time saving since I don't have to use my large built-in oven for small baking purposes.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Just bought it, can’t set clock
on November 16, 2025
Posted by: Java-Helen
Bought yesterday. Followed instructions to set clock and have gibberish- you can see multiple digits on top of each other. Your guess is as good as mine as to why.
Response from cuisinart.comBy Cuisinart, November 18, 2025
Thanks for your comments about the 12-Cup Classic Coffee Maker. When beginning to set the clock, please make sure that you remove the piece of plastic cling film that comes over the screen. This can sometimes make it appear as there are over-lapping digits. If you are still having difficulty, our Consumer Assistance Team is ready and waiting to help! You can reach them at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Wow, I'm so excited to use this toaster oven.
on November 9, 2025
Posted by: Rosiegirl
Verified Purchase:Yes
I love this toaster oven. I use it for toast, to heat food up, and to bake. I'm by myself so it really saves on heating up my oven. it's very attractive. I have a small kitchen, and it fits perfectly. it looks very attractive on my counter.
Written by a customer while visiting cuisinart.com
Posted by: Marie Dominica
Gender:Female
Verified Purchase:Yes
Very easy to use, esp. when you need coffee to figure out a coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Boston !
Gender:Male
Verified Purchase:Yes
Good quality for the price. This is the third one in ten years, but I'm sticking with it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes very good coffee, and keeps it warm without burning it. Coffee is still tasty after four hours!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com