Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4
(789 Reviews)
Rating breakdown 789 reviews
5 Stars
491
4 Stars
191
3 Stars
64
2 Stars
21
1 Star
22
91%of customers recommend this product.
(
517 out of
569)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Posted by: LJC Wisconsin
Gender:Female
Verified Purchase:Yes
As a single person this Toaster Oven provides many options for preparing meals quickly and easily.
Cleanup is very easy.
Cleanup is very easy.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Purchasing Our Third!
on August 28, 2025
Posted by: Val40
Gender:Female
Reluctantly my husband I have decided to purchase our 3rd Classic 12 cup Coffeemaker. Our 1st one lasted for several years. Unfortunately, our 2nd is not working properly, we purchased it February 2024. The light is brighter and it randomly turns on and starts beeping. Also when we make our morning coffee, we select the 1-4 cup option and it takes a few tries for the on button to work. So why are we purchasing another? My husband is an architect and prefers all white appliances in the kitchen.
Written by a customer while visiting cuisinart.com
Posted by: Kbooboo
Gender:Female
Verified Purchase:Yes
We love this coffee maker. It keeps the coffee hot for four hours, brews a great cup and regret buying a very expensive coffee maker we gave away. Cuisinart is the BEST!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Turns itself on/off in brew cycle constantly
on July 25, 2025
Posted by: GMFC
Gender:Female
Used to have the older version of this model and it lasted years but this one purchased in March 2025 worked until about 2 weeks ago when the brew button would turn itself off and on constantly. I'd have to monitor the brewing and turn it back on when it shut down on its own. Then after the brew it would turn itself back on. Looks like several people have had this same issue. Can I get a warranty replacement?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 28, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
2
very disappointed
on July 19, 2025
Posted by: Izzie's mom
Gender:Female
I bought this in May and it stopped working already. The programmable timer only flashes and the brew button might work if I play with it a few minutes and will brew a pot of coffee then shut off and the coffee goes cold. I bought this same pot for my daughter over a year ago and it is still working. I really hate to have to spend money to replace a nearly, hardly used coffeepot but when I do, I will not be purchasing this model again.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331571. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Florida Fern
Gender:Female
Verified Purchase:Yes
Great, solid coffee pot. Purchased for our older parent and the buttons are easy to use.
Written by a customer while visiting cuisinart.com
Posted by: CharlieB
Gender:Male
Verified Purchase:Yes
I was so pleased with the first coffee maker of this model that when after years of daily use I finally had to replace it, I bought the exact same model which is working like a charm, just like its predecessor !
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: 12 cup model w/o aluminum
from TX
Gender:Female
Verified Purchase:Yes
So sad to now as I am requested to write an opinion, I see that the model that I ordered are being discontinued. I found out that my hand tremor might be related to aluminum toxicity and this model did not have an aluminum warming tube like many other brands and models by Cuisinart. This model has a magnesium tube. Cuisinart has a 14 cup model and another model that did not have aluminum but we only brew 6 cups/day so a 14 cup model would be a bit much. We have been loyal Cuisinart coffee machine users for many years. This is our 3rd. We ordered another one for my brother in law and one for our camper. I hope that Cuisinart develops another 12 cup model without aluminum.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com