Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.4
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
490
4 Stars
190
3 Stars
64
2 Stars
21
1 Star
22
91%of customers recommend this product.
(
515 out of
567)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Posted by: Burghman
from Ri
Gender:Male
Verified Purchase:Yes
90% of the time, it’s perfect. The other 10% of the time, something goes haywire and our food is ruined. I think it’s that the preheat never stops - just gets hotter and hotter, blackening everything inside. Example- frozen bagels, 325 for 5 min. About 1 in 10 is burned before preheating beeps while the other 9 are perfection.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 5, 2024
Hello-
We are so sorry to hear your toaster oven is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505389759. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear your toaster oven is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505389759. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: CTshopper
from Connecticut
Gender:Female
Verified Purchase:Yes
This replaces a larger toaster oven. So far it has worked fine. I coated the controls with clear nail polish after reading other reviews about the lettering wearing off. Heats quickly and cooks as desired. It is the most expensive toaster oven I have ever purchased, so hopefully it lasts awhile.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Moscastle
from Moses Lake, WA
Gender:Female
Verified Purchase:Yes
The convection oven works really well. My complaint is with the controls. The 4 setting on toast burns the toast. The 3 setting doesn't toast it. The three setting with Defrost burns the toast. The 2 setting with Defrost doesnt toast it. The shades need finer, like 1 through 30 instead of 1 through 7. I have a similar complaint about the bake settings. You can only set the temperature on factors of 25 so if your recipe calls for 420 degrees or 285, you're out of luck. You have to guess. Because the controls aren't finely graded enough, I give this "toaster" oven only 3 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Terri Frazee
Gender:Female
Verified Purchase:Yes
My coffee maker brews delicious coffee. And I like the smaller 1-4 cup brewing option. The only complaint I have is that the coffee decanter handle is open on the bottom. You cannot wash it in the dishwasher as the handle will just fill up with water. I called customer service about it and the representative said that was normal. That the handle was not closed at the bottom. I feel this is a poor design. The handle should be closed.
Written by a customer while visiting cuisinart.com
Posted by: Lauren K
from Wisconsin
Gender:Female
Verified Purchase:Yes
The light is so bright and super annoying and so is the beep it makes when it’s done and shutting off. I got light cover stickers to solve the light problem but the beeping is not needed. It’s loud and just annoying! Also the area to pour in water is super small so it spills all over. Overall great coffee maker though with making coffee!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Pickemily
from Central Ohio
Gender:Female
Verified Purchase:Yes
Love my Cuisinart 12-cup coffee maker despite no improvement made to accessing water reservoir for filling. Easy to program and makes good coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Joanie Max
from Queens, N.Y.
Gender:Female
Verified Purchase:Yes
Coffee is hot & delicious. Fits nicely on counter & easy to use & program
Written by a customer while visiting cuisinart.com
Posted by: JLMN
Gender:Female
Verified Purchase:Yes
Love this toaster oven! Perfect size, easy to use and toasting function is perfect for toast, eagles and other things. Also like the oven feature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com