Customer Reviews for Cuisinart - Espresso Bar Slim Espresso Machine - Black
Customer Rating
1
DO NOT BUY
on December 1, 2025
Posted by: LukasBleedsBlue
Gender:Male
I was gifted this machine, for I was very excited about getting into the coffee world. I learned all about it, and was so happy I got this machine.
However, things took a change very fast. First of all, the portafilter size is listed as 52mm. They don't make any accessories anywhere, so I settled with 51mm accessories. I would come to discover that the portafilter is indeed 51mm but the ears are so thick that I can't get a nice replacement due to the lack of compatibility. I'm stuck using some cheap janky one.
Speaking of baskets, they come with these weird "partially pressurized" baskets that are impossible to dial in. Must replace them with a 51mm single wall basket, it's the only way to make good coffee. The machine also has the weakest steam wand I've ever used.
So, despite all the money I've put into this machine, it failed to work. I hate it so much, and you will never get anywhere with it. I even paired it with the Niche Zero and couldn't pull a consistent shot due to the messed up temperature. DO NOT BUY. Just get the Bambino.
Super disappointing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re very sorry to hear about your experience and appreciate you taking the time to share these details. Our Customer Service team is ready to work with you to address the issues you’ve encountered. Please reach out to our teams for assistance at 1-800-726-0190 with ticket number8900447043—we’re here to help.
I loved the idea of the espresso machine, but couldn’t make it work for me. It spit coffee and water all over, and I couldn’t get the brother to work like I needed it to. Sadly, I had to return it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your espresso machine. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389909. If you email us, please use the subject line ‘Cuisinart Review’.
[This review was collected as part of a promotion.] Love this product. Fits well on coffee bar! Saves time and money making coffee at home! Easy to use great streamer/ frothier!
[This review was collected as part of a promotion.] This machine has been impressing me by the day. The only two issues I have, sometimes the coffee is squirting out from the top and I can’t still not figure out the frothing side. I will eventually master the frothing, but concerned on why is the coffee is leaking from the top of the espresso insert. The coffee taste has been amazing. The one and two shots are sized to perfection. As a beginners machine, I would highly recommend it.
Not really an espresso machine. Splatters water everywhere. Not anything like the espresso machines I've had before. Like that it can handle a variety of cup sizes. But that's not enough to offset poor operation. Sending to Goodwill.
I bought this Expresso maker after my trip from Italy. It is a great machine. I love having my Cappuccinos first and c then my expresso 3 pm. It's a beautiful and easy-to-use machine.