Customer reviews from cuisinart.com
Cuisinart - Espresso Bar Slim Espresso Machine - Black
Average customer rating
4.1
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
39
4 Stars
12
3 Stars
0
2 Stars
3
1 Star
8
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Cuisinart - Espresso Bar Slim Espresso Machine - Black
Customer Rating
1
Difficult
on January 7, 2026
Posted by: Joecoffee
Why is it so difficult? It takes me 20 tries to get it to work. Very cheap machine, low quality. The instruction manual was not very helpful. The steam has a weird chemical smell.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 8, 2026
Thank you for sharing your experience. We’re sorry to hear that your espresso maker has been difficult to use and that the instructions did not provide the clarity you expected. Concerns about operation and the odor you noticed during steaming are important to us, and we appreciate you bringing them to our attention. If you believe your unit may not be working as intended, it is covered by a limited warranty, and our Consumer Service team would be happy to assist at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Do you want no coffee with your machine?
on January 5, 2026
Posted by: Mkub
Gender:Female
I got this a christmas present. I love espresso and have had other machines. This one barely drips out coffee. I have to run it multiple times to even get a double shot. I have tried programming it. Nothing works. Do not buy it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your experience and for being a fellow espresso enthusiast. We’re sorry the machine hasn’t delivered the coffee you were hoping for, even after trying to adjust the programming. This unit is covered by a limited warranty, and if you think it may not be working properly, our Consumer Service team at 1-800-726-0190 would be happy to assist you.
Written by a customer while visiting cuisinart.com
Posted by: Kimberly4173
Gender:Female
Verified Purchase:Yes
This is a high quality home espresso machine. They only issue I have (and this could be my mistake) is that is is difficult to attach the portafilter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Clover Eclair
Gender:Female
Verified Purchase:Yes
It seems well made and is easy to use and heats up very fast. The coffee tastes good but no crema. I wish it had a manual mode so I could make the size espresso I want and not be limited by the 2 preprogrammed options.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Vinny11
Verified Purchase:Yes
The water reservoir constantly leaks into the drip tray and I always have to empty it after each use which is very annoying
Response from cuisinart.comBy Cuisinart, December 23, 2025
Thank you for your feedback. We understand that having to empty the drip tray can be inconvenient, but a small amount of water collecting there is normal during use, as it helps prevent overflow and keeps your countertop safe. We appreciate you taking the time to share your experience and hope this helps clarify how the machine operates.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Excellent coffee, crummy instruction manual
on December 15, 2025
Posted by: Stacey J.
Gender:Female
Verified Purchase:Yes
Once I figured out how to use it, the machine is great! The instruction manual is incomplete so it took some trial and error, but I love the coffee that it makes. I'm very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
on December 5, 2025
Posted by: CHRISTIAN S
Gender:Male
Hate this thing. I have never been .ore frustrated using an appliance
Response from cuisinart.comBy Cuisinart, December 5, 2025
We’re very sorry to hear how frustrating this has been, and we truly appreciate you sharing your experience. Your satisfaction is important to us, and we’d like to take a closer look into this for you. Please give our team a call at 1-800-726-0190 with ticket number 8900447618, and we’ll be happy to assist you further.
Written by a customer while visiting cuisinart.com
Customer Rating
1
DO NOT BUY
on December 1, 2025
Posted by: LukasBleedsBlue
Gender:Male
I was gifted this machine, for I was very excited about getting into the coffee world. I learned all about it, and was so happy I got this machine.
However, things took a change very fast. First of all, the portafilter size is listed as 52mm. They don't make any accessories anywhere, so I settled with 51mm accessories. I would come to discover that the portafilter is indeed 51mm but the ears are so thick that I can't get a nice replacement due to the lack of compatibility. I'm stuck using some cheap janky one.
Speaking of baskets, they come with these weird "partially pressurized" baskets that are impossible to dial in. Must replace them with a 51mm single wall basket, it's the only way to make good coffee.
The machine also has the weakest steam wand I've ever used.
The machine also has the weakest steam wand I've ever used.
So, despite all the money I've put into this machine, it failed to work. I hate it so much, and you will never get anywhere with it. I even paired it with the Niche Zero and couldn't pull a consistent shot due to the messed up temperature. DO NOT BUY. Just get the Bambino.
Super disappointing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re very sorry to hear about your experience and appreciate you taking the time to share these details. Our Customer Service team is ready to work with you to address the issues you’ve encountered. Please reach out to our teams for assistance at 1-800-726-0190 with ticket number8900447043—we’re here to help.
Written by a customer while visiting cuisinart.com