Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(318 Reviews)
Rating breakdown 318 reviews
5 Stars
191
4 Stars
73
3 Stars
27
2 Stars
13
1 Star
14
90%of customers recommend this product.
(
189 out of
210)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Customer Rating
2
very disappointed
on July 19, 2025
Posted by: Izzie's mom
Gender:Female
I bought this in May and it stopped working already. The programmable timer only flashes and the brew button might work if I play with it a few minutes and will brew a pot of coffee then shut off and the coffee goes cold. I bought this same pot for my daughter over a year ago and it is still working. I really hate to have to spend money to replace a nearly, hardly used coffeepot but when I do, I will not be purchasing this model again.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331571. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Florida Fern
Gender:Female
Verified Purchase:Yes
Great, solid coffee pot. Purchased for our older parent and the buttons are easy to use.
Written by a customer while visiting cuisinart.com
Posted by: CharlieB
Gender:Male
Verified Purchase:Yes
I was so pleased with the first coffee maker of this model that when after years of daily use I finally had to replace it, I bought the exact same model which is working like a charm, just like its predecessor !
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: 12 cup model w/o aluminum
from TX
Gender:Female
Verified Purchase:Yes
So sad to now as I am requested to write an opinion, I see that the model that I ordered are being discontinued. I found out that my hand tremor might be related to aluminum toxicity and this model did not have an aluminum warming tube like many other brands and models by Cuisinart. This model has a magnesium tube. Cuisinart has a 14 cup model and another model that did not have aluminum but we only brew 6 cups/day so a 14 cup model would be a bit much. We have been loyal Cuisinart coffee machine users for many years. This is our 3rd. We ordered another one for my brother in law and one for our camper. I hope that Cuisinart develops another 12 cup model without aluminum.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Central Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this pot! Lots of useful features. Easy to set up. Would 100% recommend the 12 cup pot for anyone!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffee1st
from Gladwin, MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for my mom to replace her older Cuisinart Coffee Maker. So far it’s working well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: H P III
from Loveland Ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a one for several years , and it finally gave up the ghost. So we bought another one , the same model, 'enough said , we're happy.Came home , made coffee , just like old times.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JoyJava
from Twin Cities, MN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is 2nd Cuisinart coffee maker after I provided the first one to a friend in need. I was doing minor refresh to our own kitchen, and knew that a new Cuisinart would be a wonderful as the first.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com