Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(318 Reviews)
Rating breakdown 318 reviews
5 Stars
191
4 Stars
73
3 Stars
27
2 Stars
13
1 Star
14
90%of customers recommend this product.
(
189 out of
210)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: Ryn P.
from Virginia
Gender:Female
Verified Purchase:Yes
After my last carafe of more than 5 years unexpectedly broke, I bought this one. No issues. Glad I was able to buy the carafe and not a whole new coffee pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: C Posey
from West Bloomfield, Mi
Gender:Female
Verified Purchase:Yes
Using #4 cone filters but,coffee grounds go everywhere, big mess every time I use it
Written by a customer while visiting cuisinart.com
Posted by: Jackson Gal
Verified Purchase:Yes
Our original Cuisinart coffeemaker broke and we, naturally, wanted to buy the same one to replace it. The new one can get very noisy as it brews. Also, you have to wait about a minute after you hear the beeps that tell you the coffee is ready. If you pull the carafe out before then, a tiny bit of coffee from the filter might drip onto the hot plate. These things don't really bother us because it DOES make a good cup of coffee.
Written by a customer while visiting cuisinart.com
Posted by: Dissatisfied 9,912
from Allen, TX
Gender:Male
Verified Purchase:Yes
We bought this to replace a one and a half year old Cuisinart coffee maker that developed a nasty drip in the carafe when trying to refill the reservoir. This one developed that same drip all over the counter after two days. The auto shutoff feature that is supposed to allow you to remove the carafe during brewing doesn’t work well and allows the coffee to keep dripping. The plastic filter holder doesn’t fit snuggly and tries to float to the top when water is added to the reservoir. I also had to put several layers of scotch tape over the blue display because it is blinding. This really isn’t a very good coffee maker.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Sharon Lynn
from IL
Gender:Female
Verified Purchase:Yes
This is the fifth Cuisinart coffee pot that we’ve purchased. The first four were Stainless and more expensive, so I thought I’d try this less expensive model. Unfortunately the right latch on the lid (plastic) broke off and now I must place something heavy on the lid or the coffee grounds overflow. I tried to purchase a replacement top, but there is not one available for purchase. Disappointed in the quality of this maker.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Katmesz
Verified Purchase:Yes
This is the second Cuisinart coffee pot I have purchased-the same model. The first one lasted many years.
Written by a customer while visiting cuisinart.com
Posted by: Glenn Trevisan
from Farmington, MI
Gender:Male
Verified Purchase:Yes
I just received a new dcc-1120 coffeemaker as a replacement for a similar unit that malfunctioned 22 months into the 36 month warranty. After contacting Cuisinart about the problem (heating element failure), the service rep lead me through a few tests before agreeing to ship me the new unit. Every once in a while, a defect occurs. That's life. How a company responds when that happens is what makes or breaks a company in my mind. Kudos to Cuisinart for backing its products. I love my new coffeemaker, by the way.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Katie S
Verified Purchase:Yes
Coffee lid does not snap into place. Lid cones off when pouring.
Written by a customer while visiting cuisinart.com