Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
195
4 Stars
74
3 Stars
27
2 Stars
13
1 Star
15
90%of customers recommend this product.
(
191 out of
213)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: TJaye
Gender:Male
Verified Purchase:Yes
This is a classic that I have purchased 5 of over my lifetime. Simple, efficient, and reliable.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
This is the my favorite coffee maker. I love the 4 cup option. I also love that I can regulate the heat of the coffee. Love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Lyn28
Gender:Female
Verified Purchase:Yes
This is my third Cuisinart coffee maker for a reason, it brews the best coffee! I have no complaints with the product, but I am a little disappointed with the esthetics, it could have been designed with a more stylish image, and a smaller clock, that doesn't glow a big bright blue, not very sophisticated or classy, which is what this product deserves!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Denise Bednar
Gender:Female
Verified Purchase:Yes
We love it! if it holds out like my last one 12 years I will be extremely satisfied
I love Cuisinart appliances
Respectfully your,
Denise Bednay
I love Cuisinart appliances
Respectfully your,
Denise Bednay
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: OKinTX
Gender:Female
Verified Purchase:Yes
I'm very pleased with this handsome coffeemaker. It quickly brews a hot, flavorful cup of coffee. I also love that the materials are BPA free.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I GIVE THIS COFFEE MAKER 10nstars. It make delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: One more try- EP
Gender:Female
Verified Purchase:Yes
This is my third 12 cup classic coffeemaker. I continue to buy it because it’s white, it looks great in my kitchen and if history repeats itself I can expect it to work well for at least two years. The previous two worked about three years, they had problems with programming and would turn on and off intermittently. But hey, it looks good.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 8, 2026
Thank you for sharing your feedback. We’re glad to hear that you enjoy the look of your coffee maker and that it has performed well in the past. We appreciate your comments regarding programming and intermittent operation, and your input has been shared with our team to help guide future product improvements. Please note that this coffee maker is covered by a 3-year limited warranty, and if you ever experience any issues, our Consumer Service team at 1-800-726-0190 would be happy to assist.
Written by a customer while visiting cuisinart.com
Posted by: DG111
Gender:Female
Verified Purchase:Yes
High expectations but was disappointed that I couldn’t change the coffee temperature with the stainless steel thermal version.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your experience. We’re very sorry to hear about the performance concerns you described and understand how disappointing this must be. feedback is important to us, and we encourage you to contact our Consumer Support team at 1-800-726-0190 so they can review your situation and assist with next steps.
Written by a customer while visiting cuisinart.com