Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
195
4 Stars
74
3 Stars
27
2 Stars
13
1 Star
15
90%of customers recommend this product.
(
191 out of
213)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: Fariba
from Boston, MA
Gender:Female
Verified Purchase:Yes
Good coffee and I like the filter but it is very noisy and beeps loudly
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 8, 2024
Hello- We are so sorry to hear about the trouble you've had with your DCC-1120 coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Nappie
Verified Purchase:Yes
This is a nice- looking, mostly good 12 cup coffee brewer. On the good side, it has a sleek modern exterior design, and very easy to use controls. It’s fast and makes a more than decent cup of coffee. On the negative side, I dislike the carafe that comes with it. It opens only after you pry it open from the back hinge which is awkward and impossible if your hands are wet. Second, it does not empty completely when you turn it over for washing. Residual water stays in the carafe no matter how hard you try to remove it. You have to towel it dry each time or you get stale water in your newly brewed coffee. Sound like small potatoes? No. The carafe is just not well designed. But I still give this a very good rating for its other good attributes.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kcajun
from Louisiana
Gender:Female
Verified Purchase:Yes
It works fine but you cannot turn the ready beeper off. It beeps 5 times very loudly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Winegirl
from Michigan
Gender:Female
Verified Purchase:Yes
Love the coffee maker. I think it’s my 4th one. The only think is to replace the carafe is expensive.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: D’Meaux
Verified Purchase:Yes
This is my third comparable Cuisinart coffeemaker. It does the job and I like the controls. What I don’t like is how LOUD it is while brewing, and how opening the lid after brewing, to remove and clean the filter basket, sends water cascading down the back of the machine, straight onto the power cord. I cannot believe Cuisinart still has not corrected this design flaw after all these years.
Written by a customer while visiting cuisinart.com
Posted by: VT Hokie Chris
from Virginia
Gender:Male
Verified Purchase:Yes
The coffee pot drips. The plastic snap-on top is a bad design. Send it back to the test engineer. The top is not suppose to retain coffee after the brew cycle. Coffee must be in the pot, not in the snap-on top. It drips as you pour making a mess.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Our last Cuisinart was used daily for 22 years. So when we decided to buy a new coffee maker, Cuisinart was our only choice.
Written by a customer while visiting cuisinart.com
Posted by: emes921
from New York
Gender:Male
Verified Purchase:Yes
Excellent coffee maker. In particular I like the option that allows the coffee to stay hot for 4 hours as opposed to other brands that are a maximum for up to 3 hours.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com