Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
Excellent
on November 26, 2025
Posted by: Onac68
[This review was collected as part of a promotion.] Loving my new phone. The "Galaxy AI" is remarkably incredible and interesting. I am in exploring mode right now daily.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 26, 2025
Hey there Onac68, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We are thrilled to hear that you are loving the usage of your device, and finding Galaxy AI both engaging and helpful for your usage. Please, reach out to us again in the future any time you have questions or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery
on November 25, 2025
Posted by: Jihad
Expertise:Intermediate
My husband love it for now the battery it's amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great featured
on November 25, 2025
Posted by: HayleyRo25
[This review was collected as part of a promotion.] Easy to Adapt to the new version or the Samsung assume 🤔
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Enhanced Lock & Fingerprint Sensor don't work!
on November 25, 2025
Posted by: Dadybear1234
[This review was collected as part of a promotion.] AI is so good and strong I'm not used to that. It almost gets in my way it's so good.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 26, 2025
Hey Dadybear1234, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are hap[py to hear that you are pleased with the addition of Galaxy AI on your phone. We have provided a link to a troubleshooting guide to help you with the fingerprint reader you mention experiencing frustration with on your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Ssamsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is great
on November 25, 2025
Posted by: Colton6969
[This review was collected as part of a promotion.] I realy like the galaxy AI because I can ask it anything an find out anything I need to kno
Value
4 out of 5
4
Response from Samsung USBy R&R Team, November 25, 2025
Hey there Colton6969, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are so pleased to hear you are happy with the enhanced features of Galaxy AI, and finding it useful for finding information you need quickly. We have provided links to resources to help you discover additional features, best align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely perfect
on November 25, 2025
Posted by: Thewarrior
[This review was collected as part of a promotion.] I upgraded from a s22+ and do not regret it a bit, the s25fe is much faster and has a much better battery than my old phone 5 stars all day
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Thewarrior, we appreciate your feedback on your Samsung Galaxy S25 FE. We love hearing that you have no regrets with your purchase of your new device, and that you are loving the enhanced battery life and speed of your phone. We have shared a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just wow ! I can't believe what got for the price
on November 24, 2025
Posted by: ToolFan1123
[This review was collected as part of a promotion.] The phone right out of the box is phenomenal I can't remember the last time I had phone that worked so smoothly and effortlessly and for half the cost of the Ultra , SIGN ME UP !
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey ToolFan1123, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are thrilled to hear that you are having such an amazing experience with your device, and that it feels like such a great value for your purchase. We have shared a link to the complete manual for your device to help you discover all of the amazing ways you can use this device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love using the ai to edit photos
on November 24, 2025
Posted by: LordBazinga
[This review was collected as part of a promotion.] I use Galaxy AI to move objects in photos from the floor to the ceiling to make some pretty trippy pictures. I'm having a lot of fun playing with it all the time.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 25, 2025
Hi there LordBazinga, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are thrilled to hear how much you love using your new device, and that the enhanced camera and Galaxy AI have made editing such a fun and exciting activity you can use every day. Please, reach out to us again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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