Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
I love Samsung. Will never buy anything else.
on March 13, 2026
Posted by: LauC76
[This review was collected as part of a promotion.] I use my galaxy for personal and work along with scrolling thru videos and social media.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 FE is a joy to use
on March 13, 2026
Posted by: Joschka
[This review was collected as part of a promotion.] I'd like to take a moment to express how happy I am with my Galaxy S25 FE. The pictures look great for a mid-range phone but it really shines with taking short videos.
This phone captures some amazing photos and videos. I've been able to edit the videos with the Galaxy AI system. People ask me if the AI works and I just start singing the praises of Galaxy AI.
I would certainly recommend this S25 FE to all my friends and family. Absolutely amazing pictures and videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 13, 2026
Posted by: Dbailow
[This review was collected as part of a promotion.] I traded my S23 FE for the S25 FE. They are very similar, but this phone actually works how it should. I very rarely use the Galaxy AI, it's not that useful. Except for fixing photos (I edit stains out of my carpet and other things to make my house look clean if it isn't when I take the pic lol). The phone is easy to use, if I can't figure things out, I can usually Google how to change something, so it's pretty simple. Overall, I like the features, it's easy to use, and it is a quality phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung s25fe
on March 13, 2026
Posted by: LoveAI25FE
[This review was collected as part of a promotion.] I love the AI feature and the camera with new features. Better than my old S20
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 FE best phone ever
on March 13, 2026
Posted by: Godoftech40
[This review was collected as part of a promotion.] The galaxy S25 FE is one of the best phone I ever had the software is so smooth and fast also I love the a.i very reliable and resourceful make my daily life very easy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its a pretty solid phone
on March 13, 2026
Posted by: JasperTheCat
[This review was collected as part of a promotion.] I got the phone back in November and its been a pretty sold phone , galaxy AI works perfectly, all my apps open quickly, the battery will get me for the most part through a day on a charge depending on how intensely im useing it , only complaint I would have would be how hot it gets chargeing and when playing not huge games pretty quickly , it shoots up to 110 in less than 5 minutes sometimes and I know that's not good on the battery
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the s25
on March 13, 2026
Posted by: Timbokee
[This review was collected as part of a promotion.] Really great phone.
Everything about it, I love about it.Keep doing a great job samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good Phone/Poor Battery Life
on March 13, 2026
Posted by: Buddy49230
[This review was collected as part of a promotion.] The phone seems like a good phone and I'm happy with it but the battery doesn't last long. After like an hour of being on the phone it goes down to about 65%.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 16, 2026
Hi there Buddy49230, thank you for your feedback on your Samsung Galaxy S25 FE. We are pleased to hear that you are finding the features of this device to align to your preferences and needs. We have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
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