Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Customer Rating
3 out of 5
3
Samsung s25fe expirence
on May 27, 2026
Posted by: Love2shopatsamsung
[This review was collected as part of a promotion.] I personally think the phone is good over all im a big fan of Samsung i currently am writing from my Samsung s21. I personally think that the Samsung s25 fe has brought alot of improvements to the phone but the AI is a bit laggy but I personally think that it's one of the best phones in the market.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello Love2shopatsamsung, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear that you are overall happy with the capabilities of your device. We have provided a link to an article to help you adjust the refresh rate of your device at your convenience to help resolve the occasional lag you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
HugeSamsung FAN LOVE ❤️ the S series
on May 27, 2026
Posted by: Buddsr79
[This review was collected as part of a promotion.] The Galaxy AI is so awesome it helps me in my work daily and is a great addition to the S series models
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone for the money
on May 27, 2026
Posted by: Frankjr73
[This review was collected as part of a promotion.] The Samsung 25FE is packed with high end features such as Galaxy Ai, fast processor and smooth operating system! I see no value in upgrading!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Galaxy Galaxy Galaxy
on May 27, 2026
Posted by: Mslizzytish
[This review was collected as part of a promotion.] 4 time Galaxy purchase. AI is super smart and helpful on the latest product. My Fe is my best friend at work. I wouldn't be able to do my job without it. I'm glad I upgraded and I can't wait to see the newer versions coming down the turnpike. So simple to navigate. Calls are clear every time. It helps that it blocks sketchy phone calls from numbers that I shouldn't answer. All the apps and available apps perfectly and simply. I can't believe all the bells and whistles for the price. I never leave home without it. Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Senior with poor site
on May 26, 2026
Posted by: Dontlovetoshop
[This review was collected as part of a promotion.] Im so glad to have my fone mostly for computing. the issue is when i enlarge the print size, the bottom is not legible or accessible on some sites....boohoo...losing my sight at 76 thx!
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello Dontlovetoshop, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important being able to easily see and navigate through information on your device is to you every day. We have provided a link to the complete manual to help you adjust the text size settings and other capabilities. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product works good. Just glitches here and the
on May 26, 2026
Posted by: Mckc328
[This review was collected as part of a promotion.] The galaxy AI is amazing tho. Colors vibrant. Camera good and sound is ok.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is so durable.
on May 26, 2026
Posted by: BusGurl3
[This review was collected as part of a promotion.] I am a klutz. I have dropped it, wet it, glopped food on it in all types of weather & temperatures. A little wipe and toweling off and it's good as new. I even used the AI features in the middle of a snowstorm when we had no power. Very impressive!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on May 26, 2026
Posted by: Riri23
[This review was collected as part of a promotion.] This phone does so much it feels like a computer in tiny form. Love how i can use all programs on my phone without having to go back in forth signing in changing setting yada yada thats such a pain. But no more and i even used the Ai feature on some photos its pretty cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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