Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,247 Reviews)
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Customer Rating
5
The Samsung s 25 fe has great features an easy to
on June 1, 2026
Posted by: Bosslyfe
[This review was collected as part of a promotion.] The phone is just overall a great phone the ai feature is very helpful the camera is great takes wonderful pictures the phone is easy to use an understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need some improvements
on June 1, 2026
Posted by: Bellarican93
[This review was collected as part of a promotion.] Ever since I've been having this phone, I've been having issue when it comes with the AI.... It's been acting slow and it's always telling me I need to update the software, and it's becoming a problem. Especially when I have too many windows or apps open the phone starts acting slow and it freezes. It's also having a problem when it comes to having tap pay.l, it rejects it and I would have to once again update the card with either Samsung pay or Gpay. The camera taking blurry pics when Samsung NEVER HAD A PROBLEM!! Other than that some features are ok.
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hi Bellarican93, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 FE with us. We know how important your phone is to you every day for a range of daily tasks, and wanting the uninterrupted usage of your device every day. We have provided links to resources to help you adjust the refresh rate and troubleshoot the freezing you mention experiencing with your device. We have also shared a link to an article to help you troubleshoot the blurry photos you mention experiencing with your device. Lastly, we have provided a link to the Samsung Support Team to help you with the frustrations you mention when trying to pay, and if you continue to experience other frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new features
on June 1, 2026
Posted by: Gamer33
[This review was collected as part of a promotion.] I using my device for everyday activities for my emails from my phone calls to play my games reading my books everything I do on a daily basis
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The photos turn out great
on June 1, 2026
Posted by: Chris0721
[This review was collected as part of a promotion.] I love using genesis it gives me information on everything and anything..to be able to say something out loud to my AI and to get a response is the
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hi there Chris0721, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are pleased to hear that you are enjoying the added features of Galaxy AI on your device. We have provided a link to the complete manual to help you further explore your device, and maximize your experience with your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Gotta Love a Galaxy
on June 1, 2026
Posted by: MelleMel
[This review was collected as part of a promotion.] I've had a Samsung Galaxy since the 6. I think that was an Edge phone. I've been hooked ever since.
Although I haven't used the Samsung Galaxy Ai in sure it's worth a try. It's next on the list. The Samsung phones do so much I'm not sure it's possible to know all the possibilities of these phones. The ease is unmatched if only for having a back button, lol.
I'm hooked for life.
Although I haven't used the Samsung Galaxy Ai in sure it's worth a try. It's next on the list. The Samsung phones do so much I'm not sure it's possible to know all the possibilities of these phones. The ease is unmatched if only for having a back button, lol.
I'm hooked for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone features
on June 1, 2026
Posted by: Jesseray
[This review was collected as part of a promotion.] The phone is ok. It does it's job so thats what important
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
gallaxy 25 fe
on June 1, 2026
Posted by: candygirl
[This review was collected as part of a promotion.] love it easy to use good on eyes good security and durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy is great
on June 1, 2026
Posted by: Priscilla4
[This review was collected as part of a promotion.] The Galaxy AI on this phone is really great. I use the AI every time I look up anything/everything. From a picture of something to a discription of a idea or subject I need more information about. Really cool to be able to have this feature just a tap away. Truly amazing advantage. Thanks
Value
5
Written by a customer while visiting Samsung US