Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
This phone has great features
on June 3, 2026
Posted by: Remiray
[This review was collected as part of a promotion.] I love Samsung. I have Samsung S25 Fe phone, Samsung tablet, Samsung TV, Samsung sound bar. Just all around quantity products that I've used and continue to use. Alot of good features and easy to use. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The FE is 5 Stars
on June 3, 2026
Posted by: KyReviews
[This review was collected as part of a promotion.] I intentionally waited over a week before submitting this review so I could provide meaningful feedback for anyone considering this device. After thoroughly using the Galaxy S25 FE, I can confidently give it a 5-star rating.
Before purchasing, I was somewhat skeptical, especially since I previously owned the S25 Ultra. This was an unexpected purchase made under urgent circumstances, and I certainly wasn't expecting to be writing such a positive review a week later.
Samsung did an outstanding job with the FE model. It successfully brings many of the best features of the flagship experience into a more affordable package. The display is beautiful, the size feels just right, the software experience is smooth, and the cameras consistently deliver impressive results.
Performance has exceeded my expectations and feels every bit like a premium device in day-to-day use. If I had to find one minor criticism, it would be the build materials, but considering the price point, Samsung struck an excellent balance. In fact, I find it more comfortable to hold and use than the Ultra.
Overall, Samsung has created an exceptional value here. For the price, this phone is incredibly hard to beat, and I have no hesitation recommending it. Unless someone receives a defective unit, I believe most users will be extremely satisfied with their purchase.
Samsung, well done. This is one of the best value smartphones I've used in a long time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy s25FE suffers with the battery
on June 3, 2026
Posted by: Leyz3r
[This review was collected as part of a promotion.] The Galaxy S25 FE is a great device for anyone who wants to stay organized. The Galaxy AI has integrated perfectly into my daily life, helping me manage everything from photo editing to quickly searching for things on my screen. It makes everyday tasks much faster and more intuitive.
​However, the phone struggles a bit with battery life.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great qualities
on June 3, 2026
Posted by: ZackAttack
[This review was collected as part of a promotion.] I love how I can hold a button down and an Ai shows up. I like the camera quality and the microphone quality. They really did a great job with this device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice camera & ease of use
on June 3, 2026
Posted by: Ranger
[This review was collected as part of a promotion.] Great phone for my pictures, videos, streaming & overall use!
Starting to learn about Galaxy Al, it's exciting 😊
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 FE with Samsung AI is great
on June 3, 2026
Posted by: Paulmk
[This review was collected as part of a promotion.] Love my new Samsung phone! I'm not great with technology but Samsung AI is very helpful with everything I do with my phone. I highly recommend this product for everyone! Can't go wrong with Samsung Galaxy S25 FE
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on June 3, 2026
Posted by: Samnewknee
[This review was collected as part of a promotion.] This is my best phone ever wish it came out earlier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The S25 is super lightweight & durable. Galaxy AI!
on June 3, 2026
Posted by: DigitalDude
[This review was collected as part of a promotion.] If you love Samsung, you'll get along great with the S25! Live text answering, Samsung Pass, play store. You name it and bam, it's there. All thanks to the new a most approved 6 years running Galaxy AI. From the makers of NASA, and What About Bob, Galaxy AI brings not only a personal assistant, but also a friend. This S25 is the word that brings hope back in humanity and a piece of safety in a phone all because of Galaxy AI
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 3, 2026
Hey DigitalDude, thank you for your feedback on your Samsung Galaxy S25 FE. We are so pleased to hear that you are happy with the added features of Galaxy AI, and that you are enjoying the usage every day. We have provided a link to the complete manual to help you further enhance your experience with additional capabilities. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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