Wasn't too happy box came in damage, Coffee pot was broken and the foam side was busted, I tried to bring it in and only online, Called nothing, Please email back
The product is great in general. The only downside is, you’ll have to watch and stop the espresso when you’re making it, otherwise it will be very watery and less concentrated. It would be nice if there’s a button specific for single and double esprsso shot.
This was the only dual machine I could find. I love the design. The coffee from the drip side was wonderful, not problems. Unfortunately the water container from the expresso side leaked. We ended up with water all over our counter. We decided that we had to replace it. While we were returning it another couple came in with the same issue. So we decide not to get a new one.
Shortly after the warranty expired, the heating element in my Delonghi coffee maker broke down, rendering the dripping coffee feature completely unusable. Looks to be a common issue for this unit, as internet research shows. I contacted Delonghi for service, but they do not offer it. Instead, they kindly suggested a small discount on the purchase of a new unit. Avoiding this brand altogether since then.
Machine is very touchy. Internal controls are not very solid.When moved for any reason it often does not work until it’s jolted again. Would not recommend it considering the cost.
Machine looks great out of the box but.. coffee maker thermostat failed and the repair shop wanted $150 to fix it .. just off warranty of course! A coffee maker at this price point should last 10 plus years so my advice is buy something cheaper or a different brand!