Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
156
4 Stars
30
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
EXCELLENT BUY!
on June 17, 2026
Posted by: H1675
[This review was collected as part of a promotion.] LOVE THIS WINDOW AIR CONDITIONER, WORKED PERFECT RIGHT FROM THE START, I CHOSE FRIGIDAIRE FOR THE QUALITY OF THEIR PRODUCTS AND WILL CONTINUE TO BUY THEIR PRODUCTS!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 17, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your window air conditioner worked perfectly right from the start and is providing the performance you expected.
It’s especially rewarding to know that you chose Frigidaire because of your confidence in the quality of our products. Your loyalty and continued support mean a great deal to us, and we’re honored to be your trusted choice for home appliances.
Thank you for taking the time to share your experience. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It’s especially rewarding to know that you chose Frigidaire because of your confidence in the quality of our products. Your loyalty and continued support mean a great deal to us, and we’re honored to be your trusted choice for home appliances.
Thank you for taking the time to share your experience. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly recommend
on May 28, 2026
Posted by: DWDJ
[This review was collected as part of a promotion.] Our Fridgidaire air conditioner works very well for us.
Essy to install. Choice between a fan or AC.
Very reasonable prices, especially for a well-known brand.
Highly recommended.
Essy to install. Choice between a fan or AC.
Very reasonable prices, especially for a well-known brand.
Highly recommended.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 28, 2026
Hello DWDJ!
Thank you for taking the time to share your experience with the Frigidaire 10,000 BTU Window Air Conditioner model FHWC103TD1. We are thrilled to hear that your air conditioner is working very well for your needs and that you found it easy to install.
It’s great to know that you are enjoying the flexibility of having both fan and air conditioning options, along with the value and performance you expect from a trusted brand like Frigidaire. Your recommendation means a lot to us.
We truly appreciate your feedback and hope you continue to stay cool and comfortable with your new air conditioner!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your experience with the Frigidaire 10,000 BTU Window Air Conditioner model FHWC103TD1. We are thrilled to hear that your air conditioner is working very well for your needs and that you found it easy to install.
It’s great to know that you are enjoying the flexibility of having both fan and air conditioning options, along with the value and performance you expect from a trusted brand like Frigidaire. Your recommendation means a lot to us.
We truly appreciate your feedback and hope you continue to stay cool and comfortable with your new air conditioner!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 14, 2026
Posted by: MsGina
[This review was collected as part of a promotion.] It works fabulously. It cools my large bedroom nicely and I love all the options it offers. Definitely recommend to anyone who needs a window air conditioning unit.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 15, 2026
Hi, MsGina! Thank you for sharing your experience with your Frigidaire Window Air Conditioner! We’re delighted to hear that it’s cooling your large bedroom so well and that you’re enjoying the variety of features and options it offers. Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire for your home comfort needs.
If you need any further assistance, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST and we’ll be happy to assist. -Angel
If you need any further assistance, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST and we’ll be happy to assist. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 23, 2026
Posted by: Grammy42756
[This review was collected as part of a promotion.] I purchased the 10,000 BTU ac for my granddaughters space. She has a large bedroom, bathroom and large walk in closet and it cools it perfectly! The unit is quiet and keeps her comfortable. I would definitely recommend it!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 24, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that your air conditioner is keeping your granddaughter’s space comfortably cool, even with multiple areas included like her bedroom, bathroom, and walk-in closet. It’s wonderful to know the unit is performing well in a larger space and maintaining consistent comfort.
We’re also happy to hear that you’re pleased with how quiet the unit runs and that it’s helping keep her comfortable—that’s exactly the kind of reliable performance we aim for.
We truly appreciate your recommendation and your trust in our product. If you ever have any questions or need assistance in the future, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
We’re also happy to hear that you’re pleased with how quiet the unit runs and that it’s helping keep her comfortable—that’s exactly the kind of reliable performance we aim for.
We truly appreciate your recommendation and your trust in our product. If you ever have any questions or need assistance in the future, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
on March 20, 2026
Posted by: Zyra
I I always buy this brand. But this one only worked one summer! So disappointed. I will not buy any more !
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hello Zyra, thank you for sharing your experience. We completely understand how disappointing it must be to have a product stop working after only one season, especially as a loyal customer who has always trusted our brand. Your frustration is very understandable, and we sincerely apologize for the inconvenience this has caused.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and hope to have the opportunity to restore your confidence in our products in the future.
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and hope to have the opportunity to restore your confidence in our products in the future.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best AC I’ve ever own.
on March 17, 2026
Posted by: Lizziegirl13
[This review was collected as part of a promotion.] My fiancé and me will never go to a different brand. We heard from my mother on these and she’s had hers over 6 years. Cooled down most of the front of house in no time.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 20, 2026
Hi Lizziegirl13!
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your air conditioner is performing so well and keeping your space cool quickly. It’s especially rewarding to know that the recommendation from your mother, who’s had hers for over six years, led you to a product you’re so happy with.
Hearing that you and your fiancé won’t consider any other brand is incredibly gratifying, and it motivates us to continue delivering reliable, high-performing appliances.
We truly appreciate your trust and loyalty, and if you ever have questions or need tips to maximize your air conditioner’s performance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your air conditioner is performing so well and keeping your space cool quickly. It’s especially rewarding to know that the recommendation from your mother, who’s had hers for over six years, led you to a product you’re so happy with.
Hearing that you and your fiancé won’t consider any other brand is incredibly gratifying, and it motivates us to continue delivering reliable, high-performing appliances.
We truly appreciate your trust and loyalty, and if you ever have questions or need tips to maximize your air conditioner’s performance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Most convenient cool
on November 11, 2025
Posted by: Nicolesbb
[This review was collected as part of a promotion.] The Frigidaire window unit air conditioners have been my favorite for over a decade. I have used different models based on the window design and area I intended to cool. I selected this particular model in a home where an additional unit was desired and we already were familiar with the operations and the fact that this unit comes with a remote control. Filter cleaning is super easy with this unit.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 12, 2025
Thank you so much for sharing your feedback and for your continued loyalty to our window air conditioners. We’re thrilled to hear that you’ve found our units easy to use, versatile across different spaces, and convenient with features like the remote control and easy-to-clean filter. Your satisfaction and trust in our products over the past decade mean a great deal to us.
If you ever need further assistance, have questions about your current unit, or would like guidance on selecting a unit for a new space, our team is here to help. You can connect with us through Live Chat on our website at Frigidaire.com or you may speak with a representative by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. - Maria
— Maria
If you ever need further assistance, have questions about your current unit, or would like guidance on selecting a unit for a new space, our team is here to help. You can connect with us through Live Chat on our website at Frigidaire.com or you may speak with a representative by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. - Maria
— Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 27, 2025
Posted by: Spike223
[This review was collected as part of a promotion.] It’s working great I needed one for a. I just build a walk in cooler and I’m using a cool butt to control it but it’s working great keeps the temperature down and I didn’t lose no meat so far.
Written by a customer while visiting frigidaire.com