Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
156
4 Stars
30
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Brrrrr - Keeps us cool during the night
on August 20, 2026
Posted by: Santa5795
[This review was collected as part of a promotion.] We are well pleased with the performance of the 10K window unit easy to install at 71 pound. I could carry it myself. We use the AC support this time around as it will hold up to 300 pounds. They highly recommend this unit.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 24, 2026
Hi, Santa5795!
Thank you for your wonderful review! We're thrilled to hear you're pleased with the performance of your Frigidaire 10K window air conditioner and that it's keeping you cool and comfortable through the night. It's great to know you found the unit manageable to install and that your AC support is providing added peace of mind. We truly appreciate your recommendation and hope you continue enjoying a cool and comfortable home!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for your wonderful review! We're thrilled to hear you're pleased with the performance of your Frigidaire 10K window air conditioner and that it's keeping you cool and comfortable through the night. It's great to know you found the unit manageable to install and that your AC support is providing added peace of mind. We truly appreciate your recommendation and hope you continue enjoying a cool and comfortable home!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best ever
on August 17, 2026
Posted by: BigJoezok
[This review was collected as part of a promotion.] Works perfect, lifesaver in this many 100 degree calif.. heatwave.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 18, 2026
Hello BigJoezok!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 10,000 BTU Window Air Conditioner, model FHWC103TD1! We’re delighted to hear that your air conditioner is working perfectly and providing much-needed relief during the intense California heatwave. We’re so glad your Frigidaire air conditioner is helping keep your space cool and comfortable when you need it most.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy reliable cooling performance throughout the season! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 10,000 BTU Window Air Conditioner, model FHWC103TD1! We’re delighted to hear that your air conditioner is working perfectly and providing much-needed relief during the intense California heatwave. We’re so glad your Frigidaire air conditioner is helping keep your space cool and comfortable when you need it most.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy reliable cooling performance throughout the season! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 3, 2026
Posted by: Judy 75
Such an improvement. It is making our very hot, humid weather bearable. Thank you so much for such a marvelous appliance.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your appliance is helping make your home more comfortable, especially during hot and humid weather. It’s great to know that it has made such a positive difference for you.
We appreciate you choosing us and are grateful for your kind words. We hope your appliance continues to provide comfort and reliable performance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your appliance is helping make your home more comfortable, especially during hot and humid weather. It’s great to know that it has made such a positive difference for you.
We appreciate you choosing us and are grateful for your kind words. We hope your appliance continues to provide comfort and reliable performance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on July 28, 2026
Posted by: Chuck 76
[This review was collected as part of a promotion.] It came with all the materials I needed to install in my windshield with a goddess seal. It cooled my room off in a really short time
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire air conditioner came with the materials needed for installation and that the setup process went smoothly.
It’s wonderful to know that your unit is cooling your room quickly and helping keep your space comfortable. We appreciate you choosing Frigidaire and hope you continue to enjoy reliable cooling performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know that your unit is cooling your room quickly and helping keep your space comfortable. We appreciate you choosing Frigidaire and hope you continue to enjoy reliable cooling performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2026
Posted by: MsCher54
[This review was collected as part of a promotion.] Love my AC—-life saving!!!
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 24, 2026
Hi, MsCher54! Thank you for your wonderful review! We're thrilled to hear your Frigidaire air conditioner has been a lifesaver and is keeping you comfortable. Knowing you're enjoying its performance means a lot to us. Thank you for choosing Frigidaire! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on July 22, 2026
Posted by: Henny71
[This review was collected as part of a promotion.] After 10 years with no AC in our Colorado home we broke down and bought this window unit for our bedroom. Our upstairs is pretty compact with 3 bedrooms. When it’s on full blast on the coldest temps, with strategically placed fans, it even cools our kids’ bedrooms. My 18 year old daughter and I installed it in about 25 min.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for sharing your experience! We're thrilled to hear that your Frigidaire window air conditioner is helping keep your home comfortable and that it’s providing enough cooling power for multiple bedrooms. It’s great to know that installation was quick and easy as well. We appreciate you choosing Frigidaire and hope your air conditioner continues to keep your family cool and comfortable for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on July 17, 2026
Posted by: Inthewoods64
[This review was collected as part of a promotion.] We've been using this unit for a few months now, and it's cooling performance has lived up to our expectations. We live in southeast Texas, so good reliable air conditioning is a must. We just wish that the lights on the display were brighter and easier to see from across the room, or that the remote would display what mode and fan speed it's on.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Inthewoods64, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Window Air Conditioner has been delivering the cooling performance you need, especially during the hot southeast Texas weather. We also appreciate your suggestions regarding the display brightness and remote functionality. Feedback like yours helps us continue improving our products and the overall user experience.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2026
Posted by: Bionic caveman
[This review was collected as part of a promotion.] I love my 10,000 BTU air conditioning
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 16, 2026
Hi, Bionic caveman! Thank you for sharing your feedback! We're so glad to hear that you're loving your 10,000 BTU air conditioner. It's wonderful to know that your unit is helping keep your space comfortable and providing the cooling performance you need. We appreciate you choosing Frigidaire and hope you continue to enjoy the comfort it brings.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our team will be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com