Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
great ac
on June 3, 2022
Posted by: rkma
[This review was collected as part of a promotion.] the only issue i have is when it is time for service like once every year im unable to have someone come over they say please bring it to the place where i bought it and they will replace it which is not very good
[This review was collected as part of a promotion.] This air conditioner was installed in July 2021. It was not used until September of 2021. Over this past weekend I tested it for the approaching summer season and it is NOT cooling. The fan is operative but the cooling component is not working. I’m very disappointed. I will be calling about the warranty options tomorrow.
Response from frigidaire.comBy Online Outreach Specialist, May 3, 2022
Hello, Barney42! We are saddened to learn about your experiences with the air conditioner. This is not the experience we wish upon any of our consumers. We’re sure these are issues we can assist you with. We want to communicate and work with you through email. We look forward to hearing from you soon. -Chris
[This review was collected as part of a promotion.] This unit was exactly what I expected from Frigidaire. Very easy to install and works great. I own many other Frigidaire products and recently purchased 4 major kitchen appliances as well. Great product great company.
[This review was collected as part of a promotion.] Unit is way too loud and disturbing. Was difficult to fit in window, wish it had a lower speed setting so maybe it wouldn't sound like a jet engine coming through the window. Overall dissatisfied and would not recommend, would not buy another Frigidaire window ac unit. I feel it should be replaced with a better quieter one by Frigidaire. Not a satisfied customer.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , April 12, 2021
Hi. We are certainly sad to learn that you are unsatisfied with your AC. We would like to see how we can help. Note that poor installation could be the cause for certain sounds, as well as the AC is simply being too loud. Verify that the unit is installed accurately. Please also keep in mind that the fan speed can be selected among four settings: Auto, Lo(Low), Med(Medium), and Hi(High) unless the unit runs in "Auto" or "Dry" mode, or the Sleep feature is activated. If your AC is making sounds other than those listed on page 5 of your Use and Care Guide, please let us know. Please don't hesitate to connect with us directly via Live Chat, by phone at (800)-374-4432, or message us on social media. We are available from 8:30 am to 8 pm EST Monday through Friday. ~Keyanna
[This review was collected as part of a promotion.] I bought this about a month ago as a replacement one that quit working. I found that it was easy to install and operate. It is much quieter than the old one.