Purchased monitor 3 weeks old 1/3 of monitor is black
Response from https://www.asus.comBy CLM, March 31, 2025
Dear Def507,
Thank you for reaching out.
We certainly understand your disappointment and the inconvenience this may have caused if you started having issue with the minotor. If you need further assistance to resolve the issue with the monitor, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Screen sometimes just turns black when i play demanding games and I have to turn off my pc and replug the dp cable.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, March 29, 2025
Dear Tervetr, We regret to learn that you are experiencing blackscreen issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412010246-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ: No display after turning monitor ON https://www.asus.com/support/faq/1012723/
Written by a customer while visiting https://www.asus.com
Way more than I needed but for sure an upgrade from dual monitors. The speakers are lackluster but nothing a soundbar can't fix. I was attracted to it for the low profile (i'm short) the length (to get rid of dual screens) and the curvature (which took some adjusting to). I'm still learning all the bells and whistles as I'm using it for work and not gaming but it gives a nice boss lady vibe that has elevated my home office (work remote seeing clients). 10/10
Written by a customer while visiting https://www.asus.com
Love the size and the picture quality! It's very handy to split the screen with multiple applications for ease of switching without making everything too small. The picture quality and text clarity is excellent, especially since I'm picky about both.
Written by a customer while visiting https://www.asus.com