Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,280 Reviews)
Open Ratings Snapshot
Rating breakdown 18,280 reviews
5 Stars
15,964
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Massive improvement from my old Galaxy S23+
on September 7, 2026
Posted by: JasTro
[This review was collected as part of a promotion.] I’m glad I chose the Galaxy S26 Ultra. It’s fast, sharp, and the camera is unreal. It runs every game smoothly and barely even gets warm where as my last phone would get hot fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my S26Ultra
on September 7, 2026
Posted by: Samsungfan28
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because I consider myself a loyal customer of the Samsung brand. Every year, I try to upgrade to the latest model because I genuinely enjoy the new features that come with each release.
As a teacher, I rely on my phone on a daily basis to check work emails and take photos to document my students' work. I love the built-in tools and how easily it synchronizes with my laptop at home. My only real complaint is cross-platform compatibility: my coworkers use devices from different brands, and sharing photos directly between systems can be quite frustrating. I wish there were a simpler, universal sharing option.
I have also noticed that the screen has frozen a few times while using Google Maps, forcing me to restart the phone. This was inconvenient and a bit hazardous, as it happened while I was actively navigating in traffic and listening to music.
On the positive side, I love using the S Pen for quick notes and sketches, it is such a handy tool. Overall, I really enjoy this device. The camera quality is fantastic, and I would still choose a Samsung Ultra over any other phone on the market.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent phone
on September 7, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I chose always samsung phones. It's the best and reliable brand, always with a great quality and work perfectas. The samsung galaxy s26 ultra it's definitly the best phone at this moment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra great upgrade
on September 7, 2026
Posted by: Jorgem787
[This review was collected as part of a promotion.] I've owned Galaxy phones for quite a few years now, and I can say all have functioned beyond my expectations. A few weeks ago I upgraded to the S26 ultra 512 gb model. Glad I chose to upgrade, this phone is beast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very durable
on September 7, 2026
Posted by: Tonefigures
[This review was collected as part of a promotion.] I mainly use my phone for work. Im climbing in and out of alot of vehicles mainly big rig trucks and large heavy equipment. I can't count how many times I've dropped this phone from high positions. The case is beat up but the phone is 100 percent fine and i dont have a rugged phone case I dont like the bulkiness. So yes very durable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just what I needed.
on September 7, 2026
Posted by: Goforitnow
[This review was collected as part of a promotion.] It has been so good since day one that forgot about the other phone. I chose Galaxy S26 Ultra and you should too. Many things I was missing using a phone that I didn't know I could simplify with my new Galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the built in privacy display
on September 7, 2026
Posted by: SGTBigbelly
[This review was collected as part of a promotion.] I use mine for work. It works fantastically. I love how fast i get stuff done on it. Barely any wait time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is definitely a better upgrade.
on September 7, 2026
Posted by: UnicornzNRainbowz
[This review was collected as part of a promotion.] My last phone was an older one, and didn't have nearly as many cool gadgets and features. This Samsung Galaxy S26 Ultra has a stylus built in, has all kinds of features that makes this phone so much easier to navigate, has the built in privacy display that makes it so no one can see what you are doing while you are using it and it comes in some really pretty colors. Definitely recommend!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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