Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,272 Reviews)
Rating breakdown 18,272 reviews
5 Stars
15,957
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
Great Product
on September 24, 2026
Posted by: Android4life
[This review was collected as part of a promotion.] I chose this phone because I heard nothing but great things about it. And they all were true. I know the s27 model is coming out, but I am fine with my s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product great
on September 24, 2026
Posted by: Mariavioletta
[This review was collected as part of a promotion.] I love the device work perfectly, take beautiful pictures the only issue is poor battery, otherwise beautiful phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone keeps surprising me every day.
on September 24, 2026
Posted by: SureYnot
[This review was collected as part of a promotion.] I chose this device after researching the specs on it. Even now there are things I'm learning about this device that I didn't think were possible to do. I'm satisfied and don't regret this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for travel and pictures
on September 24, 2026
Posted by: Differentwon
[This review was collected as part of a promotion.] I chose this phone because I was happy with my previous S21 ultra model. It takes good photos and videos and performs well with other functions. The only disappointment is the video message has never worked and no one can fix it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone yet
on September 24, 2026
Posted by: HareBall
[This review was collected as part of a promotion.] Phone works flawlessly but it was the camera that made me want it. It has the best camera on any of the phones I have owned. I shoot semi-professionally and use this almost as much as my DSLR to shoot sunsets and other landscapes. Also the battery life is very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and graphics
on September 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra with 1 terabyte of storage because i have always been a Samsung customer. All of their products are amazing. The camera on this phone is phenomenal, the only thing I would change is the shutter speed on the camera to take clearer pictures of things or people in motion so it makes motion pictures less blurry but it does a wonderful job on still pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is great until the screen freezes up
on September 24, 2026
Posted by: Ffffffffffff
[This review was collected as part of a promotion.] Usually love Samsung products and this phone is great when it works. Alot of issues with phone screen freezing and phone UI stops working. I have to complete a hard restart everyday.
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hi there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the uninterrupted usage of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided links to resources to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What I wanted
on September 24, 2026
Posted by: JonahF
[This review was collected as part of a promotion.] It's been a few years with my 21 Ultra. I upgraded to the S26 Ultra with all the bells and whistles and I haven't been disappointed. Most important is the 8K camera - I love taking high rez videos with it. The 200mp camera is also awesome.
Value
5
Written by a customer while visiting Samsung US