Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8
(18,304 Reviews)
Rating breakdown 18,304 reviews
5 Stars
15,984
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
Amazing so far , Great Value
on March 27, 2026
Posted by: NotTaylorswift
[This review was collected as part of a promotion.] this phone es so cool , l really like all the features, and the pen, is so mucho fun !
the privacy screen is amazinggg.
I csnt wait to learn more features. The AI seems interesting, yet to play with it
the privacy screen is amazinggg.
I csnt wait to learn more features. The AI seems interesting, yet to play with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from S22 Ultra
on March 27, 2026
Posted by: Dave
from Buffalo, New York
Upgraded from S22 Ultra. Massive upgrade. So much faster and responsive and the battery life is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display is Disappointing
on March 27, 2026
Posted by: Jazzandy
[This review was collected as part of a promotion.] I prefer my S25 Ultra over the 26 Ultra.
The display is less bright and vivid and the display gives headaches almost daily
The other upgrades are so minimal it was not worth upgrading, especially the camera.
The 25 Ultra is a gimmick phone with a cool privacy display feature that isn't worth it
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello Jazzandy, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided a link to an article to help you maximize your experience with your camera. We have also provided a link to the complete manual to help you adjust the settings around your new Privacy Display to align to your preferences, and be able to experience the brightness you are seeking, and have the privacy enable for specific settings and times when you are seeking this feature. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I've ever owned!
on March 27, 2026
Posted by: Gabriel1985
[This review was collected as part of a promotion.] I just upgraded from the s23 Ultra which was an amazing phone. The transfer of my data was super easy and fast. I'm a heavy social media/youtube scroller and the screen looks crisp and beautiful. The privacy screen is a game changer, I can sit and scroll in the break room at work and not have worries about something inappropriate popping up on Instagram or while looking at my banking/bill apps. The camera takes great photos and the auto focus is super fast. And with the new Galaxy AI, you can do quick edits to your photos to make sure they turn out how you want every time. I am so glad I decided to upgrade and have no regrets. If you're looking for a phone with amazing screen definition, a fast processor, and the best privacy features, grab the S26 ultra. You won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 27, 2026
Posted by: Realsamsunguser
[This review was collected as part of a promotion.] Galaxy AI is good. I like it. Phone is fast GReat pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Smart, and Worth the Upgrade
on March 27, 2026
Posted by: Payydro
[This review was collected as part of a promotion.] Upgrading to the S26 Ultra has been a big improvement, especially with Galaxy AI. The phone feels much faster overall, but what really makes it stand out is how much smarter and more helpful it is in daily use. Galaxy AI adds a level of convenience that makes this feel like more than just a performance upgrade. FYI I used it for this review. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice product
on March 27, 2026
Posted by: Teeny3
[This review was collected as part of a promotion.] The phone is almost perfect can be a little bit bright at times. But that's an easy fix. Love the galaxy AI features that help with writing and the camera photo functions. They come in very handy and clean up pictures nicely. I can't wait to get more experience with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excited to finally have it!
on March 27, 2026
Posted by: Adriana
[This review was collected as part of a promotion.] My new phone has so far been such an amazing addition to my life. I originally got it because I loved the specs on their new camera, as well as the privacy display setting.
However, a cool new feature that my older phone didn't have is Galaxy AI. The features of Galaxy Ai are so cool!
However, a cool new feature that my older phone didn't have is Galaxy AI. The features of Galaxy Ai are so cool!
Value
5
Written by a customer while visiting Samsung US