Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,305 Reviews)
Open Ratings Snapshot
Rating breakdown 18,305 reviews
5 Stars
15,985
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
best phone I have owned
on March 30, 2026
Posted by: Royalwolf28
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been excellent so far. The display is bright and sharp, the battery lasts all day, and the phone feels fast no matter what I am doing. The camera system takes clear photos in both daylight and low light, and videos look smooth and detailed. I also like how premium the phone feels in hand and how responsive everything is during daily use.
One of my favorite features is Galaxy AI. It adds useful tools that actually help with everyday tasks instead of feeling like a gimmick. The overall experience feels polished, reliable, and easy to enjoy. If you want a phone with strong performance, a great camera, and helpful smart features, the Galaxy S26 Ultra is a great choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung products
on March 30, 2026
Posted by: Snicker12
[This review was collected as part of a promotion.] Everyday life work ect , battery great easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features.
on March 30, 2026
Posted by: rickyyyyyyyyyyyyyyyy
[This review was collected as part of a promotion.] Awsome and great stuff amazing
Doesn't really lag
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing great
on March 30, 2026
Posted by: FJNJR13
[This review was collected as part of a promotion.] Samsung has swapped the titanium frame for a lighter Armor Aluminum, making the phone noticeably thinner and easier to hold
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a great phone with AI features
on March 30, 2026
Posted by: NickLovesSamsung
[This review was collected as part of a promotion.] I have had this phone for about a week and so far I love this phone. Love the new cobalt violet color. The processor is fast and the camera takes good photos and videos.
Still exploring the new Galaxy AI features that the phone has to offer. Overall a great phone with powerful processor and privacy display.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but ...
on March 30, 2026
Posted by: Hazemkfay
[This review was collected as part of a promotion.] The phone is great and very stronge with all feature that has.
But I feel so bad about it's battery
It is so bad can i find any solution for it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on March 30, 2026
Posted by: Alizz21
[This review was collected as part of a promotion.] I love Samsung products especially my new Galaxy S26 Ultra because, with AI, I can explore new things
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The pen needs to work
on March 30, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I like when u was able to use the spen to take pictures... open up your hand is mot always working..
Bring back s pen for pictures
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Samsung4life, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your new device is not meeting your expectations, and features you have used in the past have been changed. We have provided a link to the complete manual that highlights the voice commands you can use in those instances you mention struggling with the hand gestures. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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