Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,308 Reviews)
Open Ratings Snapshot
Rating breakdown 18,308 reviews
5 Stars
15,988
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
The cameras are excellent and the rounded edges.
on April 7, 2026
Posted by: Elsidarap
[This review was collected as part of a promotion.] The built in AI is extremely useful, the Map features are much more accurate than the built in GPS in my Mercedes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT PHONE!
on April 7, 2026
Posted by: Samsungfan9000
[This review was collected as part of a promotion.] This phone is great 10/10 if you have a chance pick one up love all of Samsung products the AI on it is pretty good too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
If you go Galaxy, go all out
on April 7, 2026
Posted by: Azriel
[This review was collected as part of a promotion.] This is the first device I've used where I have such seamless integration with various new forms of technology, plus brings back some oldie but gold features from previous galaxy note phones. I am loving the custom use of privacy shields, an amazing battery and the snappy interface. While I'm sad we lost the SD slot, I am very happy with the overall on the phone. I took the TB model and I'm surprised to know I have an actual 1 TB od space. The Bixby, Galaxy Ai and Gemini integration feels really good and with preloaded perplexity, I feel pretty comfortable about the phone. I do think it wasn't cool not to give us a charging unit or in the alternative, a lower cost unit since we are spent so much, so I hope future models include it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Night mode, no.
on April 7, 2026
Posted by: alwaysbeensamsung
I previously gave 5 ⭐️ because these are great phones but I'm increasingly sad about trading my S24 Ultra for a basic S Pen but now I'm super upset about the 'night' mode camera. It is nowhere near quality of the phone two models back that I traded. Every single pic with a person in it leaves them blurry! I take a lot of night pics so my two most valued features suck vs 24. Everyone is different as far as what's most important. And why do I have to have an app for subpar night mode??? The 24 was just there and just better. If I'm missing something Samsung please help bc I definitely do NOT have the excitement that should still be present for a phone I've had a couple weeks. Sad in a word.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung ultra yet
on April 7, 2026
Posted by: Greylien
[This review was collected as part of a promotion.] I love all the features of this Samsung S26 Ultra, especially the Galaxy AI. I use it daily for calls, texts, videos, games and ofcourse the Galaxy AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Mobile Powerhouse
on April 7, 2026
Posted by: XdaDev
from Gatlinburg, TN
Hands down, the fastest, most multitasking capable smartphone to ever hit the global market. A mobile CPU running just shy of 5 GHz would have been deemed impossible just a few years back.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone!
on April 7, 2026
Posted by: Steph703
[This review was collected as part of a promotion.] I am getting used to the new features. Excited to try Galaxy AI. Loving the built in privacy mode.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Performance/Smart Features w/ S26 Ultra
on April 7, 2026
Posted by: Love2Samsung
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device for a while now, and it’s honestly one of the best smartphones I’ve owned. The design feels premium and durable, and the display is incredibly sharp and vibrant, which makes watching videos, scrolling social media, and even everyday tasks look amazing. The battery life easily gets me through the day, even with heavy use, and the fast charging is super convenient.
One feature that really stands out is Galaxy AI. It adds a whole new level of smart functionality to the phone. From helping improve photos to assisting with writing and quick searches, Galaxy AI makes the device feel more intuitive and useful in everyday situations. It’s impressive how seamlessly it works in the background to make tasks faster and easier.
The camera quality is another highlight. Photos come out crisp, detailed, and vibrant in almost any lighting, and the video quality is excellent as well. Samsung also did a great job with the software experience — everything runs smoothly and feels very polished.
Overall, this Galaxy device delivers a great combination of performance, innovation, and design. With powerful features like Galaxy AI, a beautiful display, and a fantastic camera system, it’s a phone I’d definitely recommend to anyone looking for a high-end smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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