Customer reviews from jbl.com
JBL - Charge 6 Portable Wireless Speaker - 2025 - Black/Teal
Average customer rating
4.5 out of 5
4.5
(214 Reviews)
Open Ratings Snapshot
Rating breakdown 214 reviews
5 Stars
160
4 Stars
19
3 Stars
17
2 Stars
8
1 Star
10
100%of customers recommend this product. 
(
24 out of 24
)
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Customer Reviews for JBL - Charge 6 Portable Wireless Speaker - 2025 - Black/Teal
Customer Rating
3 out of 5
3
Great product! Poor software support w/ pairing
on May 21, 2026
Posted by: Anonymous
Great product as usual JBL! You guys make great speakers! Unfortunately the downfall with these newer JBL products is the connectivity/sync function with older JBL speakers is nonexistent!!! Quite disappointing for a company that maintains a good reputation. If you don’t have 2 JBL speakers with the same sync protocol it seems like you’re out of luck, regardless if you update the firmware or download the app. I expected better from you JBL. To further explain my problem, I have a new charge 6 and I cannot sync it to play with my JBL Boombox 2. It seems it’s not possible whatsoever. Quite frustrating
Response from jbl.comBy Customer SupportMay 21, 2026
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
on May 9, 2026
Posted by: Murraybz
The speaker is a great speaker but it is annoying when you would like to charge the speaker and you have a beeping sound. I have read about Salt detection and if the charger port is wet. The part about wet is not bad but the salt part we are on an island and around salt water with air. It had become a very annoying feature as the speak will not charge.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Powerhouse
on May 9, 2026
Posted by: Momma K
from Indiana
Just received today from my sons for Mother’s Day. Excellent sound, love how powerful this small Bluetooth speaker makes it seem like you’re right in the middle of a concert. It’s amazing how loud it is. I highly recommend to anyone. I will use daily, on vacations, cookouts and much more!!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
The best sound
on May 9, 2026
Posted by: Jackie1234
I love it! The design is spot on and the sound is amazing
The only thing thought I feel as the design can get scratched easily.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Nice speaker
on May 7, 2026
Posted by: Val123
I’m very pleased with the Charge 6. Really like the feature that it performs as a battery bank for my cell phone. The sound is great, too!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Is JBL intentionally down grading products?
on May 5, 2026
Posted by: Shiloh
I was happy with my Charge 6 til after I done an update. After the update the volume is not as loud as it was.
Response from jbl.comBy Customer SupportMay 5, 2026
Thanks for bringing this to our attention. We recommend adjusting the EQ settings via the JBL Portable app to see if it will fix the volume issue. You might also try connecting the unit to a different device or performing a reset by pressing and holding the Volume (+) and Play buttons simultaneously until the unit powers off. If the issue persists, please reach out to our support team here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
on May 5, 2026
Posted by: Roberto1498
from Los angeles,CA
Great sound more than what I expected from this size of speaker and long battery life, easy to carry around, I’m able to connect to smartphones at the same time
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Overall good but not exceptional
on April 30, 2026
Posted by: Drjm
from NC
Sound is pretty good but not what expected. Had a charge 3 for many years until the speaker finally gave out so figured we’d try the newer version. Overall I’m pretty happy with it but figured it would sound better, have better base and be a little clearer on vocals.
Written by a customer while visiting jbl.com
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