Customer reviews from jbl.com
Charge 6 - Portable Waterproof & Drop-Proof Bluetooth Speaker, Bold JBL Pro Sound with AI Sound Boost, 28Hrs of Playtime - Pink
Average customer rating
4.5
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
153
4 Stars
17
3 Stars
17
2 Stars
8
1 Star
9
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for Charge 6 - Portable Waterproof & Drop-Proof Bluetooth Speaker, Bold JBL Pro Sound with AI Sound Boost, 28Hrs of Playtime - Pink
Customer Rating
3
Is JBL intentionally down grading products?
on May 5, 2026
Posted by: Shiloh
I was happy with my Charge 6 til after I done an update. After the update the volume is not as loud as it was.
Response from jbl.comBy Customer Support, May 5, 2026
Thanks for bringing this to our attention. We recommend adjusting the EQ settings via the JBL Portable app to see if it will fix the volume issue. You might also try connecting the unit to a different device or performing a reset by pressing and holding the Volume (+) and Play buttons simultaneously until the unit powers off. If the issue persists, please reach out to our support team here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Powerhouse
on May 9, 2026
Posted by: Momma K
from Indiana
Just received today from my sons for Mother’s Day. Excellent sound, love how powerful this small Bluetooth speaker makes it seem like you’re right in the middle of a concert. It’s amazing how loud it is. I highly recommend to anyone. I will use daily, on vacations, cookouts and much more!!
Written by a customer while visiting jbl.com
Customer Rating
4
on May 9, 2026
Posted by: Murraybz
The speaker is a great speaker but it is annoying when you would like to charge the speaker and you have a beeping sound. I have read about Salt detection and if the charger port is wet. The part about wet is not bad but the salt part we are on an island and around salt water with air. It had become a very annoying feature as the speak will not charge.
Written by a customer while visiting jbl.com
Customer Rating
3
Great product! Poor software support w/ pairing
on May 21, 2026
Posted by: Anonymous
Great product as usual JBL! You guys make great speakers! Unfortunately the downfall with these newer JBL products is the connectivity/sync function with older JBL speakers is nonexistent!!! Quite disappointing for a company that maintains a good reputation. If you don’t have 2 JBL speakers with the same sync protocol it seems like you’re out of luck, regardless if you update the firmware or download the app. I expected better from you JBL. To further explain my problem, I have a new charge 6 and I cannot sync it to play with my JBL Boombox 2. It seems it’s not possible whatsoever. Quite frustrating
Response from jbl.comBy Customer Support, May 21, 2026
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com