JBL products are top notch and we have many. My experience with the customization was not a good one. The placement of the customization was way off from the simulator and the print quality was not consistent. Most was so light it was not legible. This was to be a gift intended to be displayed on a desk. I was embarrassed by to give it as a gift so I ended up using a sharpie marker to make it look better and am using it in my garage. I want to make clear the JBL audio product is top notch I only had issues with the personalization.
Response from jbl.comBy Customer Support, January 4, 2026
Thank you for your feedback, and it is not the experience we want you to have with our personalized JBL Charge 6. Since the speaker has already been marked with a Sharpie, we’re no longer able to review or provide a refund. If it hadn’t been altered, we could have looked into a solution. If you need further assistance, please contact us, and we would be happy to assist you.
While we love the speaker we didn’t love the custom color option. The day my nephew opened his gift the paint was already chipping off.
Response from jbl.comBy Customer Support, January 6, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
This was probably one of the best things I have ever bought. I love music and this thing kicks. I listen to everything from Robert Johnson to Slipnot. I could not recommend it higher. I cannot wait to take it on a month trip and just chill with it.
Finally had this out and tested a few times w/ others to confirm AuraCast is an upgrade from our xtreme 2's. Connection seems to be better (more consistent, better distance). Tied 2 together in our basement for an all day gathering - both performed ideally and barely had an impact on the batteries.
Before buying the JBL Charge 6, I did extensive research on some of the best Bluetooth speakers around, including even some of the high end models that were once flagship and now slightly more affordable. For what I needed - compact, dust and waterproof being a bonus, and the trusted quality of JBL, I couldn't find anything better for the price point. Wow, what astonishing sound! The balance of bass, mids and highs is really something of beauty... a great science and clever engineering has gone into making the JBL Charge 6. If anyone is considering it, just get one, you won't be disappointed in the slightest!
My wife and I have used JBL speakers in our house for quite a while. Her ten year old Flip model finally kicked the bucket and it was time for a new one. This new Charge did not disappoint. Very happy with the purchase and sound quality. It should hopefully last us just as many years, if not more.
No charger cord way to plug in included. Nada. You have to go hunt around house
Response from jbl.comBy Customer Support, December 30, 2025
Thank you for your feedback. In an effort to reduce the environmental impact of our electronic equipment, we decided to remove the charging cable in some of our products. Feel free to use any charging cable and power adapter with a power rating of at least 5 volts and 3 amps that you have at home.