Customer reviews from lenovo.com
Lenovo - ThinkPad E16 Gen 2 AMD Laptop, 16" IPS 60Hz, Ryzen 7 7735U, 16GB, 1TB SSD - Graphite Black
Average customer rating
4.6
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
106
4 Stars
23
3 Stars
5
2 Stars
4
1 Star
2
92%of customers recommend this product.
(
81 out of
88)
Customer Reviews for Lenovo - ThinkPad E16 Gen 2 AMD Laptop, 16" IPS 60Hz, Ryzen 7 7735U, 16GB, 1TB SSD - Graphite Black
Posted by: ElnJ
Verified Purchase:Yes
So far, this experience has been horrible. Most of my software that worked fine on my old computer Works poorly or not at all on Lenovo. It shouldn’t be this difficult.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, August 29, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand that you are facing issues with software however it depends on which software. Hence, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Justin___
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has a great looking screen and is well constructed. The touchpad and trackpoint both work well. It didn't come with a bunch of junk installed. I don't love the keyboard. The keys seem a little further apart than in a typical full sized keyboard.
Written by a customer while visiting lenovo.com
Posted by: MJ2718
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek and sturdy feel. Snappy preformance. Great display. Enjoyable touch screen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ekkom
from Samut Prakan
Verified Purchase:Yes
Don't buy ThinkPad. Screen is terrible. Dead pixel is also. Think twice!! not ThinkPad.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, August 1, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. Please try utilizing the following link which will help you in fixing pixel issue,
https://support.lenovo.com/us/en/solutions/ht004254
https://support.lenovo.com/us/en/solutions/ht035306
https://support.lenovo.com/us/en/solutions/ht002800
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
We apologize for the inconvenience again and appreciate your patience.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht004254
https://support.lenovo.com/us/en/solutions/ht035306
https://support.lenovo.com/us/en/solutions/ht002800
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
We apologize for the inconvenience again and appreciate your patience.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com