Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
TERRIBLE
on February 9, 2023
Posted by: yuck
Would give 0 stars, but won't let me. Why won't you change back, aren't you hearing people, it is burning their hand and their allergies can't take all those smelly scents. PLEASE go back and then create a scented line if you want. PLEASE LISTEN TO THE CUSTOMER WHO MAKES YOU STAY IN BUSINESS SO LONG
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We value your honest opinion and apologize you're unhappy with the fragrance update for Aloe Vera. We have shared your thoughts on this product change with the team.
Written by a customer while visiting softsoap.com
Customer Rating
4
Good
on February 9, 2023
Posted by: TheBossLady11
from USA
This soap is cool by way of basic and to the point.
Nothing spectacular but solid.
Great lather, no sticky residue.
Nothing spectacular but solid.
Great lather, no sticky residue.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Soft soap
on February 8, 2023
Posted by: amandaskool778
from USA
This was used in my upstairs bathroom and you could smell it all over the house. I loved this product! It's a definite buy!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Please go back to previous scent and formula!
on February 8, 2023
Posted by: ChristyB
Similar to other reviews, I used to LOVE his handsoap. The new fragrance is terrible. Please bring back the old fragrance and formula.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We apologize that the updated scent for Aloe Vera isn't up to par. We will let the team know how you feel. In the meantime, if you're open to trying a different Softsoap scent give us a call at 1-800-255-7552. We'd love to send you coupons towards your next purchase.
Written by a customer while visiting softsoap.com
Customer Rating
5
Super soothing
on February 8, 2023
Posted by: rkpat5
from USA
I love this soap! my hands tend to get really dry when I wash them over and over but this product leaves my hands feeling super soft and hydrated. Not dry at all!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Never knew I could be so disappointed by soap
on February 8, 2023
Posted by: Amerc
from San Diego, CA
Gender:Female
PLEASE PLEASE PLEASE BRING OLD FORMULA BACK!!! How many people need to complain before you will realize it was a HUGE mistake to switch this!?! I echo other reviews that this was the only soap I could use that didn’t irritate my skin. I really don’t know what I’m going to do now. So many people relied on your company to provide a quality product that was gentle but effective. How could you abandon that?!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We're sorry to hear you did not like the updated Aloe Vera scent. Thanks for letting us know. We have shared your thoughts with the team. We hope you'll be interested in trying a different Softsoap scent that caters to your specific needs.
Written by a customer while visiting softsoap.com
Customer Rating
5
Smells wonderful
on February 8, 2023
Posted by: Funkmama713
from USA
Love it!! It leaves your hands smelling good. cleans them great plus leaves your hand nice and soft!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Fantastic soap
on February 8, 2023
Posted by: Amy11854
from USA
I love this soap, smells fresh and clean. Leaves my hands so soft, I actually use it to wash my face and it’s incredible:)
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club