Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
Bring back the OLD scents!!
on February 15, 2023
Posted by: RunsWithNeedles
from Edmonton, AB
Gender:Female
I loved the OLD scents from the standard line of hand soaps. The new scents smell like cheap, generic body washes and they're too similar to one another. There's very little distinction between Aquarium and Soothing Clean as an example. My whole family has been buying SoftSoap for years, but no one in my family likes the new fragrances you decided to use. Please revert back to the original scents at LEAST for Aquarium and Soothing Clean - PLEASE!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We will share your comments and review with our team. We do have some more subtle fragrances and we hope you try them.
Written by a customer while visiting softsoap.com
Customer Rating
5
Love this soap
on February 14, 2023
Posted by: Shannon5
from USA
I will only use this brand of hand soap it doesn't leave a residue and love the smell
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Nice scent
on February 14, 2023
Posted by: Krystal3
from USA
I've used this for over a week now and it has such a nice refreshing scent. I also liked that it made my hands so soft. Will definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Aswesome new scent!
on February 13, 2023
Posted by: soapy8
from USA
I love the fresh wet smell, calming and clean but fresh. greay bubbles!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
New Scent is Hideous
on February 13, 2023
Posted by: DocMom2Four
We're long-time users of this soap in every bathroom of our home. The original formula had almost no fragrance, which is exactly what we wanted. The new scent is hideous. I filled one of our pump bottles and when I went to use it, I couldn't believe the intensity of the fragance. The scent is awful, it is too strong, and the worst for anyone with sensitive skin. Why do comcpanies change something that was perfect? Now we have to search for a new brand to buy that is unscented, or as mildly scented as the original Aloe Vera Soft Soap. You've lost a customer.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We would like to apologize that the new scent for Aloe Vera didn't meet your expectations. We would love to send you coupons for our products to try another scent. Please give us a call at 1-800-255-7552. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible smell
on February 13, 2023
Posted by: jsh113
I've used this soap for years and been a happy customer until now. That all ended with the horrible new 'scent". I can't imagine the rationale behind this change but the smell is very unpleasant, overpowering and long lasting. Sorry to say, I'll be using a different product going forward.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
Thanks for letting us know your thoughts on the updated scent for Aloe Vera hand soap. We apologize if you found the new scent unpleasant. Your honest feedback has been shared with team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Wow so stinky
on February 12, 2023
Posted by: sensitive nose
from California
I agree with other recent reviewers, why would you change the fragrance? It is so unbelievably strong smelling. I thought I had bought the wrong thing. In my opinion, the ideal would be no fragrance at all. I haven't been using the new one enough to tell if it dried out my hands or not, which is also a big problem for me, but I am joining the others in looking for a replacement, and I also was buying in large quantity. Please change it back!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We value your honest opinion and apologize you're unhappy with the fragrance update for Aloe Vera hand soap. We have shared your thoughts on this product change with the team. In the meantime, we hope you'll be open to trying a different Softsoap scent.
Written by a customer while visiting softsoap.com
Customer Rating
5
Smells so good
on February 12, 2023
Posted by: Meshell6
from USA
I loved Softsoap Soothing Clean. Smelled terrific and left my hands feeling soft and extra clean. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club