Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
5
Lasting moisture
on February 16, 2023
Posted by: BethM4
from USA
My hands always start cracking and bleeding as soon as the dry winter air rolls in. Not this year! Using this soothing soap has helped my hands immensely. I'm also glad it's available in the large refill container.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Like that it contains aloe vera
on February 16, 2023
Posted by: tester1008
from USA
I have been using this soap for a few weeks. I really like it. Even though it is winter, it doesn't seem to be drying out my hands. It is also the right thickness that it doesn't make a mess dripping out after use like other liquid soap products I have used. I would buy again.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Changed Formula! Smells Terrible and Skin Drying!
on February 16, 2023
Posted by: Maggie
I used to use the original Softsoap Soothing Aloe Vera; HOWEVER, they changed it to Soothing Clean Aloe Vera Fresh Scent "New Fragrance" with a different label. However, they are using the good reviews for the original product for the new fragrance. The new fragrance smells terrible! I have allergies and I had no problems with the original aloe vera Softsoap. I now have allergy symptoms only after using the new fragrance/formula once! Whoever your fragrance testers are need to be fired! Please bring back the original Soothing Aloe Vera and either stop making or rename the new fragrance Soothing Clean Aloe Vera Fresh Scent. So disappointed. Way to mess up a good thing!
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We’re sorry to hear our new Aloe fragrance isn’t right for you. Please call 1-800-255-7552 and speak with our specialists about your experience, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New formula is HORRIBLE and smells HORRIBLE
on February 16, 2023
Posted by: cubancolombian_85
My job purchases this soap for the employees and I’ve also bought it myself for the house; this new scent for Aloe is DISGUSTING and leaves my hands DRY!!! Old formula smelled wonderful and was the main reason I bought it. If it’s NOT broken then DON’T fix it. Bring back the original….PLEASE PLEASE PLEASE!!! B
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We're very sorry to hear about your experience with our Soothing Clean hand soap. We will share your feedback with our team. Please contact us here 1-800-468-6502 for more help. Thank you
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new fragrance - nauseating and irritating
on February 16, 2023
Posted by: BKim
Gender:Female
Why the formula was changed is beyond me. Not only do the added fragrances aggravate my husbands eczema terribly, but the new “smell” is horrible. It’s so strong it makes us sick. This was the only soap we brought into our house. Now we have to use another more expensive alternative.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
Oh no! We're so sorry to see that you experienced this reaction to our hand soap. Please contact us so that we may provide more help 1-800-468-6502. Thank you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Stinks
on February 16, 2023
Posted by: jbhco
from Colorado
Gender:Male
The new scent is as bad as everyone says. I was trying to understand where this sickeningly sweet odor was coming from because it is giving me a headache, then I checked the refill bottle. The whole bottle is going straight to the trash and I will be looking for another brand. Colgate-Palmolive also recently ruined my favorite toothpaste too. And last year, Colgate-Palmolive ruined Irish Spring soap with a horrible new scent (the only reason people bought it was for the original scent).
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We will share your review of our new Aloe formula with our team. Please speak with our specialists about your experience at 1-800-255-7552 so we can make this right with you.
Written by a customer while visiting softsoap.com
Customer Rating
3
No blossom
on February 16, 2023
Posted by: Girlie8
from USA
I have tried numerous scents of Softsoap. I really haven’t found a good scent. It could have improvement there
No, I would not recommend this to a friend.
Response from Home Tester ClubBy Colgate Rep, Customer Care, March 1, 2023
We’re sorry this isn't a hit with you. Please take a romp through our garden website of great fragrances, for one this will make your hands dance!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Go back to the old formula
on February 15, 2023
Posted by: McAwesome
Gender:Female
The new scent is horrible. It leaves my hands feeling slimy. It used to be my favorite soap that I bought a ton of. Now the smell gives me a headache. Bring back the old formula.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We’re sorry to hear our new Aloe fragrance doesn’t work for you. Please call our specialists at 1-800-255-7552 and tell them of your experience. We want to make this right for you.
Written by a customer while visiting softsoap.com