Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
516
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
Ghastly soap
on February 24, 2023
Posted by: Diane 71
from Miami, Florida
Gender:Female
I just purchased 2 large refill bottles of this soap not realizing the ingredients had changed. What a shock when I started using this. The scent is sickly and overpowering and headache making. Why on earth change something that's been successful for years? Not everyone likes over scented products. Please listen to your customers and bring back the original soap. There should be at least one item in your collection that is fragrance free.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
Oh no! This is not the experience we want our consumers to have with our Soothing Clean hand soap. We're sorry this happened to you. In order to share more of your feedback and receive help, please contact us here 1-800-468-6502
Written by a customer while visiting softsoap.com
Customer Rating
1
Bring back the other recipe and stop changing thin
on February 24, 2023
Posted by: Ugh
Noticed it is different. STOP CHANGING THINGS! BRING BACK THE LAST VERSION or you've lost me too, and I love the last version. I'm so disappointed!
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
Thank you for your feedback of our Soothing Clean hand soap. We will share your thoughts with our team. Have a great day!
Written by a customer while visiting softsoap.com
Customer Rating
5
Hand soap
on February 24, 2023
Posted by: Galmom8
from USA
Easily accessible and perfectly scented hand soap. Provides nice lather with a clean feeling.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Horrible new version
on February 24, 2023
Posted by: Kliz
from Kansas
Gender:Female
PLEASE BRING BACK THE ORIGINAL!!!
The old version was the only one I could use on my sensitive skin and would even take it with me on trips. This new version with the horrible fragrance immediately irritated my hands. Please tell the R&D team to stop reformulating and cheapening products that already work! Great way to lose loyal customers!
The old version was the only one I could use on my sensitive skin and would even take it with me on trips. This new version with the horrible fragrance immediately irritated my hands. Please tell the R&D team to stop reformulating and cheapening products that already work! Great way to lose loyal customers!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We're so sorry to hear that you dislike our Soothing Clean Aloe Vera hand soap. We know that fragrance can be a very personal thing for some of our consumers. We will share your feedback with our team for the future. Please contact us for further help with the irritation you experienced. Thank you. 1-800-468-6502
Written by a customer while visiting softsoap.com
Customer Rating
5
Smells great
on February 23, 2023
Posted by: Sthrncowgrl2
from USA
It left my hands soft and clean. My hands felt moisturized and there was no drying with repeated use. The cracks in my nailbeds healed quickly and didn't hurt as bad while using this soap.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Smells amazing
on February 23, 2023
Posted by: Liahh10
from USA
My family is a huge soft soap fan . We always try out new scents every time they come out . Smell isn't overpowering . Nope, it's perfect the way it is . Yes, most definitely would
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Love this
on February 23, 2023
Posted by: Kiddlucy10
from USA
This smells absolutely amazinggg, love washing my hands with this soap. Feels hydrating & always leaves my hands feeling soft and smooth! Never dry like others. Would definitely Recommend this to others
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
1
Not what is't cracked up to be.!
on February 22, 2023
Posted by: Sam
I have used the regular aloe vera Softsoap for years and love it. This new version cracks the skin on my hands and the scent is overpowering.
Response from softsoap.comBy Colgate Rep, Customer Care, February 22, 2023
Hi there. We are sorry to know this was your experience using Softsoap hand soap. We hope you are feeling better and have discontinued the use of this hand soap. We take these matters very seriously and would like to have you speak with our specialists over the phone and gather some more information. Please give us a call at 1-800-255-7552. We hope to hear from you soon.
Written by a customer while visiting softsoap.com